Order-to-Delivery Business Lead

ABB; United (PA); Remote; USD 119,000 - 190,000; Full time

Benefits offered by this job

Health insurance options

401k Savings Plan

Paid holidays

Employee Stock Purchase Plan

Job summary

ABB is seeking an Order-to-Delivery Business Lead to own on-time, in-full delivery for a high-volume manufacturing business from demand to shipment. You will co-own the solution with an SAP lead and drive changes across plants, distribution centers, and systems to move the number.

This remote role supports North America (US/Canada) with travel to plants and the Cary, NC office. You will report to the Vice President of IT and partner with a business sponsor in Installation Products.

Qualifications

• Degree in supply chain, engineering, business or related field.
• 8+ years in manufacturing or distribution in planning, scheduling, inventory, fulfillment, order management or operations.
• Ability to follow an order from demand to shipment across plants and distribution centers.

Responsibilities

• Own on-time, in-full delivery for a high-volume manufacturing business end to end.
• Find root causes of missed orders using data and fix causes.
• Set priorities for fixes, builds, stock rules, and replacements.
• Manage change across plants, DCs and system teams not reporting to you.
• Run short experiments of 1–2 months and keep what moves the number.
• Report results honestly to business leaders, including what is not working.

Skills

8+ years manufacturing experience

SAP hands-on

Data tools and dashboards

Effective communication

Education

Degree in supply chain, engineering, or business

Tools

SAP

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

IS Manager

Your role and responsibilities:

Order-to-Delivery Business Lead

As the Order-to-Delivery Business Lead, you will own on-time, in-full delivery for a high-volume manufacturing business end to end: from demand and replenishment, through production and inventory, to the warehouse and shipment. You will co-own the outcome with an SAP solution lead as equals. You decide what gets fixed and in what order, and they decide how it is built. This is a founding, hands‑on business role in our first value stream. You will have the authority to change the processes, rules and systems behind your number, and you will stay until the number moves. You will report to the Vice President of IT and work directly with a business sponsor in Installation Products, who agrees the target with you.

This is a remote role, from anywhere in the US or Canada, with regular travel to our plants, distribution centers and the Cary, NC office. You will be working in North American time zones.

This role contributes to the Electrification Business Area in North America, Installation Products division.

Main stakeholders are the Installation Products business sponsor, Supply Chain, Manufacturing Operations, Distribution and Customer Service, Sales, Finance, and Information Systems.

You will be mainly accountable for:

• Owning one business outcome, orders shipped complete on the committed date. You protect it so it is never bought with extra inventory or padded lead times.
• Finding the root cause of every missed order using data, and fixing causes rather than expediting symptoms.
• Setting priorities: what gets fixed, built, switched off or replaced, including business rules such as stock allocation when they cause misses.
• Managing change across plants, distribution centers and system teams that do not report to you.
• Running short experiments of one to two months, then keeping what moves the number and dropping what does not.
• Reporting results honestly to business leaders, including what is not working.

Qualifications for the role:

• A degree in supply chain, engineering, business or a related field.
• 8+ years in manufacturing or distribution in planning, scheduling, inventory, fulfillment, order management or operations. That includes 3+ years accountable for an operational result such as on‑time in‑full, fill rate, promise accuracy or inventory.
• You can follow an order from demand to shipment across plants and distribution centers, and say where it gets stuck. Make‑to‑stock, make‑to‑order or both are valued.
• You have traced delivery misses with data, found the real cause, and made a fix that stuck.
• You use SAP hands‑on in order fulfillment as a user, power user or process lead. SAP design or configuration is not required.
• Experience building your own data tools, such as analyses, dashboards, automations or AI workflows, and others use them.
• You demonstrate curiosity, willingness to adjust, and openness to new information in the face of ambiguity.
• You demonstrate impact by sharing an outcome with a peer and building partnership rather than ownership boundaries.
• Effective communication skills with ability to move between a plant manager, a sales leader and an SAP team in the same day.
• Candidates must already possess authorization to work for ABB in the US.

What's in it for you:

This is a business role placed in IT on purpose. You get direct authority over the systems and rules behind your number, an SAP co‑owner and a team who build what you decide, and decisions made in hours rather than in steering committees. You are measured on a business result, not on IT delivery. If you are an ABB colleague from planning, customer service, distribution or plant operations, your knowledge of how we really run becomes a direct advantage. As the founding lead of our first value stream, you will shape the model the next streams follow, and you may go on to open the next one.

We give you the space to lead, the support to grow, and the chance to make a difference. Whether you're solving problems, building something new, or helping others succeed, your impact is real. You’ll be part of a team that values your voice and celebrates your progress.

ABB is an Equal Employment Opportunity and Affidative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their‑ sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Affidative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [e-mail]. Resumes and applications will not be accepted in this manner.

ABB Benefit Summary For Eligible US Employees

[excludes ABB E-mobility, Athens union, Puerto Rico]

Go to MyBenefitsABB.com and click on “Candidate/Guest” to learn more

Health, Life & Disability

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
• Choice between two dental plan options: Core and Core Plus
• Vision benefit
• Company paid life insurance (2X base pay)
• Company paid AD&D (1X base pay)
• Voluntary life and AD&D – 100% employee paid up to maximums
• Short Term Disability – up to 26 weeks – Company paid
• Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
• Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
• Paid Parental Leave
• Employee Assistance Program
• Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
• Employee discount program

Retirement

• 401k Savings Plan with Company Contributions
• Employee Stock Acquisition Plan (ESAP)

Time off

ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.

While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $119,000 and $190,400 annually and is eligible for a short‑term incentive plan/annual bonus.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.