Order Fulfillment Technician- 1st Shift Acorn

Shenandoah Valley Organic; Harrisonburg (VA); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Weekly payroll

PTO and sick leave

Medical coverage (semi-subsidized)

Dental and vision plan options

401(k) with company match

HSA and FSA

Education reimbursement

EAP

Job summary

Shenandoah Valley Organic is hiring an Order Fulfillment Technician for our Acorn Facility. This on-site role supports customer shipments by building pallets, reading labels, and staging products.

You will operate an electric pallet jack, maintain inventory rotation, and load outgoing trucks according to shipping instructions. The position requires attention to detail, strong communication, and the ability to work in a damp, cold, fast-paced warehouse environment.

Qualifications

• Able to read and understand English.
• Able to identify items on paperwork, labels, order sheets, and shipping documents.
• Able to operate and understand an inventory scanner.
• Able to work from order sheets and follow shipping instructions accurately.
• Able to be trained to safely use an electric pallet jack.

Responsibilities

• Build pallets safely and efficiently according to order requirements, labels, and shipping instructions.
• Read and understand English and identify items on paperwork.
• Operate and understand the inventory scanner.
• Work from order sheets to build loads using an electric pallet jack.
• Follow proper load and stop sequence when placing product for shipment.
• Load outgoing trucks with strict attention to order accuracy.
• Ensure the correct number and type of product is picked, transported, staged, and loaded.
• Comply with shipper and receiver documentation requirements.
• Complete and maintain all relevant shipping documentation as required.
• Assemble merchandise for shipment and transport orders to shipping locations.
• Stencil, tag, or mark orders as requested.
• Repack and weigh orders when necessary.
• Report quality variances, product concerns, order discrepancies, or documentation issues immediately.
• Maintain inventory rotation using First In, First Out practices.
• Stage and track products in the coolers.
• Keep work areas clean and orderly.
• Communicate with supervisors and team members.

Skills

Read English

English paperwork reading

Inventory scanner operation

Electric pallet jack

Team communication

Safety compliance

Heavy lifting up to 50 lbs

Tools

Electric pallet jack

Inventory scanner

Job description

Job Details

• Job Title: Order Fulfillment Technician
• Compensation: $19.50/hr.
• Department: Shipping / Warehouse / Order Fulfillment
• Reports To: Shipping Supervisor
• FLSA Status: Non-Exempt
• Location: Acorn Facility
• Work Arrangement: On-Site
• Shift / Schedule: 1st shift
• Travel Requirements: None
• Employment Type: Full-time

Role Overview / Purpose and Scope

The Order Fulfillment Technician is responsible for building pallets safely, accurately, and efficiently to support customer shipments and shipping operations. This role includes reading labels and order sheets, placing product in the proper load and stop sequence, operating an electric pallet jack, staging product, maintaining inventory rotation, and loading outgoing trucks according to shipping instructions.

The Order Fulfillment Technician plays an important role in order accuracy, product movement, shipment readiness, cooler and dock organization, documentation accuracy, and overall customer satisfaction. This position requires attention to detail, safe material handling, strong communication, and the ability to work in a damp, cold, fast-paced warehouse and production environment.

Key Responsibilities

• Build pallets safely and efficiently according to order requirements, labels, and shipping instructions.
• Read and understand English and identify items on paperwork.
• Operate and understand the inventory scanner.
• Work from order sheets to build loads using an electric pallet jack.
• Follow proper load and stop sequence when placing product for shipment.
• Load outgoing trucks with strict attention to order accuracy.
• Ensure the correct number and type of product is picked, transported, staged, and loaded.
• Comply with shipper and receiver documentation requirements.
• Complete and maintain all relevant shipping documentation as required.
• Assemble various types of merchandise for shipment.
• Carry or transport orders to shipping locations or delivery platforms using material handling equipment.
• Stencil, tag, or mark orders as requested.
• Repack and weigh orders that require additional handling when necessary.
• Report quality variances, product concerns, order discrepancies, or documentation issues immediately.
• Maintain inventory product rotation using First In, First Out practices.
• Properly stage and track products in the coolers.
• Maintain a clean, neat, and orderly work area, including coolers and dock areas.
• Communicate verbally with supervisors, leads, and team members.
• Safely operate an electric jack after completing required training.
• Work overtime as needed based on shipping, production, and business needs.
• Perform other duties as assigned.

Benefits

• weekly payroll
• paid time off and sick leave
• semi-subsidized medical coverage
• dental and vision plan options
• a 401(k) plan with company match
• HSA and FSA
• education reimbursement opportunities
• employee assistance programs (EAP)
• internal learning, development, and career growth programs

All benefits, programs, and offerings are subject to eligibility requirements, plan terms, and company policies, and may be changed, amended, or discontinued by Farmer Focus at any time.

Qualifications

• Ability to read and understand English.
• Ability to identify items on paperwork, labels, order sheets, and shipping documents.
• Ability to operate and understand an inventory scanner.
• Ability to work from order sheets and follow shipping instructions accurately.
• Ability to be trained to safely use an electric pallet jack.
• Ability to pick, build, stage, transport, and load customer orders accurately.
• Ability to maintain order accuracy when loading outgoing trucks.
• Ability to complete and maintain shipping documentation as required.
• Ability to communicate verbally with supervisors, leads, and team members.
• Ability to report product issues, quality variances, order discrepancies, and documentation concerns immediately.
• Ability to maintain inventory rotation using First In, First Out practices.
• Ability to work in a damp and cold environment.
• Ability to work overtime as needed.
• Ability to occasionally lift up to 50 pounds.
• Ability to perform constant standing, walking, bending, twisting, squatting, reaching, and grasping as product is moved.
• Ability to follow safety requirements, company policies, and department procedures.
• Ability to perform the essential functions of the role with or without reasonable accommodation.

Preferred Qualifications

• Prior order fulfillment, shipping, warehouse, cooler, freezer, production, food processing, or poultry processing experience.
• Experience operating an electric pallet jack, manual pallet jack, or similar material handling equipment.
• Experience using inventory scanners, shipping documentation, or order management systems.
• Experience building pallets, loading trucks, staging product, or maintaining First In, First Out inv