Order Fulfillment Technician

Green Thumb; West Haven (CT); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid Time Off

Employee Discount

Mental Health Programs

401(k)

Daily Pay

Supplemental Insurance

Flexible Spending Account

Job summary

Green Thumb is seeking an Order Fulfillment Technician to handle the final stage of product preparation. You will pull sales orders, verify accuracy, and label according to DoA rules while ensuring quality checks and compliance with state traceability systems.

The role requires 1–2 years in warehousing or cannabis/botanical processing, strong attention to detail, and the ability to work in a fast-paced environment. Benefits include health plans and 401(k).

Qualifications

• High School or GED required; some college preferred.
• 1–2 years warehousing/inventory experience.
• 1–2 years processing cannabis or botanicals preferred.
• Able to pass background checks and stay compliant with laws.

Responsibilities

• Receive and pull sales orders, verify product type and quantity.
• Label orders per DoA rules and prepare for delivery.
• Create and manage Excel spreadsheets for tracking.
• Maintain state traceability records for compliance.
• Keep work areas clean and assist other departments as needed.
• Perform tasks with accuracy under 8-hour shifts.

Skills

Attention to detail

Fast-paced environment

Independent judgment

Team collaboration / communication

Proactive learning

Education

High School or GED

Tools

Excel

State traceability system

Job description

As an Order Fulfillment Technician with Green Thumb, you are responsible for the final stage of the product's life-cycle in our manufacturing facility. This position's main function is pulling sales orders and preparing them for delivery, verifying accuracy of product type and quantity. Additionally, the Order Fulfillment Technician is quality checking to ensure compliant labeling as they prepare orders. This role is also responsible for tracking product electronically on the state traceability system to ensure compliance with state laws and program regulations.

Responsibilities

• Working with off-site sales partners to receive orders
• Pulling sales orders and preparing them for delivery; labeling in accordance with DoA rules and regulations
• Creating and managing excel spreadsheets
• Tracking product through state traceability program
• Cleaning up all work areas and equipment at the end of every day
• Assisting other departments as needed
• Other duties as assigned
• Use independent judgment in regards to product processing, keeping quality and goals in mind
• Help create a positive environment by having a positive attitude and by being self-motivated
• Research, evaluate and adapt to new methods, in order to meet or exceed goals, and or modify their technique/procedures based on all applicable laws
• Invest time in learning new products and be able to communicate with direct supervisors as necessary

Working Conditions

• Work involves daily exposure to allergens (such as cannabis, tree nuts, and coconut oil).

Qualifications

• High School Education or GED graduate; some college or college graduate preferred
• 1-2 years experience in warehousing and inventory required
• 1-2 years experience processing medical cannabis or other botanicals preferred
• Must consistently demonstrate attention to detail
• Must demonstrate ability to thrive in a fast-paced environment
• Ability to use initiative and independent judgment appropriately, keeping in mind management expectations
• Ability to perform a monotonous task with great efficiency over 8-hour work periods without losing quality
• Previous cannabis experience not required

Additional Requirements

• Must pass any and all required background checks
• Must be and remain compliant with all legal or company regulations for working in the industry
• Must be a minimum of 21 years of age
• Must be approved by the D.O.A. to receive an Agent badge

As a Green Thumb team member, you will have access to excellent benefits and incentives including:

• Health, dental, and vision insurance
• Paid Time Off
• Employee Discount
• Mental Health Programs
• 401(k)
• Daily Pay
• Supplemental Insurance
• Flexible Spending Account / Health Spending Account
• And much more

Please note that although cannabis is legal under many state laws, it remains illegal under federal law. If you are a lawful permanent resident (Green Card holder), please be aware that employment in a cannabis company may carry immigration-related risks. We strongly encourage you to consult with an immigration attorney before applying or accepting any position. We are sharing this information to allow you to make an informed decision. This notice is provided for informational purposes only and is not legal advice. Green Thumb does not inquire about or make employment decisions based on immigration status, except as required by law.