Order Entry Technician

Polaris Rx; California; On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Life insurance

Disability insurance

Tuition reimbursement

PTO

Flu vaccines

Referral bonus

Job summary

Polaris Pharmacy Services is seeking an Order Entry Technician to accurately input prescriptions and refills into our pharmacy system while delivering courteous support to customers. The role emphasizes accuracy, speed, and adherence to HIPAA and safety policies.

The technician will handle new and refill orders, respond to questions, and contribute to process improvements. Proficiency with Excel, Word, and Outlook is required, with the ability to read and understand English and work at a

Qualifications

• Experience with alpha-numeric data entry.
• Familiar with reading and understanding prescriptions.
• Strong attention to detail and accuracy in data entry.

Responsibilities

• Enter new and refill prescriptions into the pharmacy system.
• Address and respond to customer inquiries and requests.
• Contribute to continuous improvement of client services, policies and procedures.
• Follow safety policies and HIPPA/government regulations.

Skills

Data entry

Attention to detail

Customer service

English proficiency

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

# Order Entry TechnicianHot Job## Description**WHO WE ARE**At Polaris Pharmacy Services, we're more than a pharmacy - we're a dedicated partner in care, transforming how patients experience long-term, post-acute, correctional, PACE, and specialty pharmacy services. As industry leaders, we're raising the bar for quality and coordination across all sites of care, ensuring every patient receives seamless, compassionate, and expert support.Founded in 2015, Polaris is proud to be locally and independently owned, with a growing national footprint. Our team thrives in a mission-driven environment where innovation meets purpose, and every role contributes to making a real impact. We offer more than just a job - we provide competitive pay, robust benefits, and genuine opportunities for career advancement.If you're passionate about shaping the future of pharmacy and making a difference in the lives of those who need it most, we invite you to grow with us.# **Job Summary:**The Order Entry Technician is responsible for entering prescriptions and refills into the pharmacy system with both speed and accuracy. These technicians must be responsive and courteous when addressing customer needs. Successful technicians are dedicated to meeting the expectations and requirements of internal and external customers, understanding customer information, and using it to improve the products and services they deliver. Their responsibilities include entering new and refill prescriptions, resolving customer questions and requests, contributing to continuous improvement, complying with safety policies, and adhering to applicable government regulations, including HIPPA.**Duties/Responsibilities:*** Enter new and refill prescriptions into the pharmacy system.* Address and respond to customer inquiries and requests.* Actively contribute to the evaluation and continuous improvement of client services, policies, and procedures.* Comply with government and department policies regarding safety, attendance, and dress code.* Follow all applicable government regulations, including HIPPA.* Ensure safety policy and procedures are consistently adhered to and practiced.* Other duties as assigned; Job duties may vary depending on business needs.* Knowledge of brand name/generic medications* Experience with alpha-numeric data entry.* Must have a basic understanding and ability to read and correct key prescriptions.* Basic math computation skills* Knowledge of SIG codes* Proficient in Microsoft Excel, Word, and Outlook required.* Able to read, write, speak, and understand the English language.* Able to work at a moderate speed.* Good organization/Attention to detail* May sit or stand seven (7) to ten (10) hours per day* The employee is occasionally required to sit; climb or balance; and stoop, kneel, bend, walk* May be necessary to work extended hours as needed* May lift and/or move up to 30 pounds* The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role* Medical, Dental, and Vision insurance* 401 (k) (available for Part Time & Full Time EEs)* Company Paid Life insurance* Short-term and Long-term disability insurance* Tuition reimbursement* Personal Time Off (PTO)* Competitive pay with annual performance reviews and merit-based raises* Career growth potential* Annual on-site voluntary Flu Vaccines* Employee referral bonus program