Order Entry Clerk

Milwaukee Electric Tool Corporation; Greenwood (IN); On-site; USD 32,000 - 45,000; Full time

Job summary

Milwaukee Electric Tool Corporation is seeking an Order Entry Clerk in Greenwood, Indiana to receive, enter and process customer orders. The role involves daily log updates, production reporting, and assisting with training as needed, ensuring accurate order processing and swift resolution of inquiries.

The position requires High School or GED, proficient Microsoft Office use, basic math and computer skills, and excellent 10-key and typing abilities.

Qualifications

• High School or GED diploma required.
• Proficient in Microsoft Office.
• Basic math and computer skills required.
• Excellent 10 key and typing skills.

Responsibilities

• Receive, enter and process customer orders.
• Process scrap orders.
• Disposition and distribution of denied warranties and customer approved orders.
• Daily log updates and production reporting.
• Assist with training as needed.
• Identify and troubleshoot order investigations with technicians, management and customers.
• Sort and distribute incoming product and ship confirmations.
• Assist with denied warranties as needed.
• Practice 5S and safety.
• Take corrective action for continuous quality improvement and customer satisfaction.
• Be able to react to change and handle other tasks, including shifts as needed.

Skills

Customer service

Attention to detail

Typing

10-key

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Job Description:

The Order Entry Clerk is responsible for receiving and entering customer orders. The primary duties and responsibilities will be to perform work in accordance to the essential job activities.

Duties and Responsibilities

• Receive, enter and process customer orders


• Process scrap orders


• Disposition and distribution of denied warranties and customer approved orders


• Daily log updates


• Production reporting


• Assist with training as needed


• Identify, assist, and troubleshoot with technicians, management and customers with order investigations as needed


• Sort and distribute incoming product


• Ship confirmation of orders


• Assist with denied warranties as needed


• Practice 5S and safety


• Take appropriate corrective action for continuous quality improvement and customer satisfaction


• Able to react to change effectively and handle other tasks as assigned, including working other shifts as needed

Physical Demands

• Repetitive motion


• Must be able to lift up to 30 pounds

Education and Experience Requirements:

• High School or GED diploma required


• Proficient in Microsoft Office


• Basic math and computer skills required


• Excellent 10 key and typing skills

Milwaukee Tool is an equal opportunity employer.