Order Checker

Heartland Coca-Cola Bottling Company, LLC; Knoxville (TN); On-site; USD 24,796 - 26,174; Full time

Benefits offered by this job

401(k) match

Health coverage

Employee stock purchase plan

Job summary

Heartland Coca-Cola Bottling Company, LLC is seeking an Order Checker to ensure the accuracy of customer orders leaving the warehouse. You will inspect pallets, review pick tickets, and document discrepancies before loading for delivery.

The role involves inspecting returning trucks, performing blind counts, and communicating issues to drivers. You’ll classify products, maintain safety, and assist with pallet building in a fast-paced environment.

Qualifications

• High School diploma or GED
• Up to 12 months acquired through work experience

Responsibilities

• Verifies the accuracy of Customer Orders by inspecting built pallets to ensure correct product type and quantity.
• Inspects returning Route Delivery Trucks for proper condition and performs blind counts before finalizing the Check‑In Process.
• Documents discrepancies and changes on the correct reports and communicates with the relevant personnel.
• Accounts for all returned product and deposits on Route Delivery Trucks and classifies items appropriately.
• Maintains cleanliness and safety of the warehouse and performs pallet building as needed.

Job description

Pay Range: 18.00 - 19.00 Hourly, depending on experience

Competitive Benefits:

• 401(k) match
• Health coverage
• Employee stock purchase plan

Job Overview

The Order Checker is primarily responsible for ensuring the accuracy of all Customer Orders leaving the Warehouse by inspecting and verifying all completed Orders, documenting any discovered discrepancies, and ensuring any discovered discrepancies are corrected on the Order prior to loading for Delivery. This position may also review and inspect the accuracy of all Route Delivery Trucks upon return to the Warehouse, document any discovered discrepancies, and make all needed changes prior to finalizing the Route Truck Check‑In Process.

Duties & Responsibilities

• Verifies the accuracy of Customer Orders by inspecting built pallets to ensure they are adequately built, stabilized, and secure for transportation to the Customer and reviewing Pick Tickets to ensure the Product Type and Quantity are correct. This includes communicating with warehouse teammates when mistakes are discovered so the needed correction can be made to the specific pallet.
• Inspects returning Route Delivery Trucks to determine if they are in the proper condition for the Check‑In Process and performs Blind Counts of all returning Route Delivery Trucks to compare counts to the reported quantities of the returning Route Delivery Trucks. This includes communicating with Route Delivery Drivers of issues discovered and making the needed changes to the final Load‑In prior to finalizing the Check‑in Process.
• Documents any discrepancies, changes, additions, subtractions required to a Customer Order (Miss‑Picks, Pallet Types, Additional Pallets, Out‑of‑Stocks, etc.), on the proper Reports (Load Bay Diagrams/Pick Tickets), and provides information to the appropriate personnel.
• Accounts for all returned Product and Deposit Items on the Route Delivery Trucks and ensures information is classified correctly, including but not limited to Out‑of‑Date, Damaged, Good Items, and Pallets.
• Maintains cleanliness and safety of work area and warehouse, performs other tasks including pallet building as determined and requested by management.

Knowledge, Skills, & Abilities

• Attention to detail, understanding of basic math (addition, subtraction, multiplication).
• Ability to work in a fast‑paced atmosphere while walking and repeatedly lifting 30 lbs.
• Ability to lift up to 75 lbs.
• Ability to collaborate within a team environment.
• Ability to coordinate and organize efficient and dependable warehouse processes.
• Ability to adapt to needs of role in different work areas throughout the workday and meet minimum expectations of those different work areas.
• Ability to read and interpret instructions from computer screen.
• Attention to detail and ability to differentiate our packages.
• Ability to work in a noisy and non‑climate controlled (Hot in summer/Cold in winter) environment.
• Intentional self‑starter who takes initiative and proactively seeks out value‑add opportunities.
• Flexibility (Schedules/Hours change with the demands of the business).

Minimum Qualifications

• High School diploma or GED
• Up to 12 months acquired through work experience

Preferred Qualifications

• PIT (Powered Industrial Truck) Certification; Pallet Jack
• Warehouse environment

Equal Opportunity Employer – All qualified applicants will be considered for employment without regard to disability, protected veteran status, or any other characteristic protected by applicable law.