Orchestration and Automation Engineer Intern

SwitchThink Solutions; Phoenix (AZ); On-site; Full time

Job description

What you will do here:

• Assist in building and testing automation workflows, orchestration modules, and integrations across enterprise IT systems under the guidance of senior engineers.
• Support onboarding, endpoint management, and SaaS administration tasks by learning and applying scripting and automation tooling.
• Assist with configuring and testing API-based integrations (REST, JSON, XML) between platforms such as ITSM, identity, and asset management systems.
• Support the documentation of automation runbooks, workflows, integrations, and standard operating procedures for team and audit reference.
• Assist with monitoring and troubleshooting automation and orchestration workflows, escalating issues to senior team members as appropriate.
• Gain exposure to infrastructure-as-code practices by assisting with basic scripting and configuration tasks in tools such as Terraform, Ansible, or Azure DevOps under supervision.
• Support compliance-related automation tasks (e.g., patch tracking, access reviews) in accordance with established IT policies and procedures.
• Perform other job-related duties as assigned.

What you will need:

• High School Diploma or GED required.
• Currently enrolled in a degree program for Computer Science, Information Technology, Information Systems, or other related field required.
• Basic exposure to scripting, IT systems, or automation concepts through coursework or personal/academic projects required.
• Coursework or project experience with cloud platforms, REST APIs, or ITSM/orchestration tools preferred.
• Basic understanding of REST APIs, JSON, and XML concepts required.
• Exposure to scripting languages such as Python, PowerShell, or Bash required.
• Familiarity with Windows and Linux operating environments required.
• Basic understanding of automation and orchestration concepts required.
• Analytical, Mathematical, And Creative Problem-solving Skills Required.
• Excellent listening, interpersonal, written, and oral communication skills required.
• Strong customer service skills and ability to work within a team required.
• Exposure to infrastructure-as-code tools (e.g., Terraform, Ansible, Azure DevOps) preferred.
• Familiarity with ITSM platforms and ticketing/incident management systems preferred.
• Exposure to identity or endpoint management tools (e.g., Entra ID, MDM) preferred.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

For additional information about our organization, careers, and benefits visit: http://www.desertfinancial.com/careers.