Oracle Procurement Cloud Support

eStaffing Inc.; Austin (TX); On-site; USD 85,000 - 120,000; Full time

Job summary

A staffing firm is seeking an Oracle Procurement Cloud Support professional to provide L2/L3 production support in Austin, TX. The successful candidate will troubleshoot procurement operations and integrations while documenting processes effectively. Candidates with 5+ years of Oracle experience are preferred. This is a 12-month onsite role with a focus on reducing procurement disruptions and improving system monitoring.

Qualifications

• 5+ years Oracle Procurement Cloud experience with hands-on production support.
• Strong understanding of STP and requisition-to-purchase lifecycle.
• Experience troubleshooting integrations across procurement and payables.

Responsibilities

• Provide L2/L3 production support for Oracle Procurement Cloud.
• Support direct procurement operations including requisitions and POs.
• Troubleshoot end-to-end STP issues across Procurement and Payables.

Skills

Oracle Procurement Cloud experience

Stakeholder communication

Integration troubleshooting

Job description

Job Title: Oracle Procurement Cloud Support

Job Location: Austin, TX 78701

Job Mode: Onsite

Contract Duration: 12 Months

W2 candidates only preferred

US Citizen, Green Card and GC EAD candidates only preferred

Local Candidates will be given more preference

Overview

Summary

Seeking an Oracle Procurement Cloud (Direct Procurement) support professional to provide post-production (Operate) L2/L3 functional support—stabilizing requisition-to-PO and direct-material buying flows, resolving production issues, and improving runbooks/monitoring in line with the Operate JD pattern in the attached file.

Responsibilities

• Provide L2/L3 production support for Oracle Procurement Cloud (incident triage, defect resolution, RCA, recurrence prevention).
• Support direct procurement operations: requisitions, POs, agreements/blankets, sourcing-to-purchasing handoffs, and receiving transactions.
• Troubleshoot end-to-end STP issues across Procurement, Receiving, Payables, and Supplier/Portal interactions.
• Support approvals, controls, and role-based security impacting buying and PO processing.
• Monitor/support integrations and data loads (FBDI/APIs/OIC or middleware): job monitoring, error resolution, reprocessing.
• Maintain runbooks/SOPs/knowledge articles; support controlled production changes and Oracle quarterly update testing/validation.

Requirements

• 5+ years Oracle Procurement Cloud experience with hands-on production support.
• Strong understanding of STP and requisition-to-purchase lifecycle; solid stakeholder communication/documentation.
• Experience troubleshooting integrations and transaction flows across procurement and payables.

Preferred / Nice-to-Have

• Direct materials procurement experience (manufacturing/supply chain context), supplier onboarding/master-data synchronization.

What Success Looks Like (first 90 days)

Reduced procurement disruptions via faster triage/RCA and improved integration monitoring; documented runbooks for core direct procurement scenarios.