Oracle ERP Fusion Functional Analyst

Discord Inc.; San Francisco (CA); On-site; USD 192,000 - 216,000; Full time

Job summary

Discord Inc. is seeking an experienced Oracle ERP Fusion Functional Analyst to own incident resolution and enhancement delivery across our Oracle Fusion ERP environment.

You will partner with Finance stakeholders and act as the functional liaison on critical issues while ensuring ITGC and SOX compliance support. You will manage incident/problem resolution, document design and processes, and assist with month/quarter/year-end closes, patch upgrades, and feature releases.

Qualifications

• 5+ years of hands‑on Oracle Fusion ERP functional analyst experience.
• Deep knowledge of AR, AP, GL, and Procurement in Oracle Fusion cloud.
• Experience configuring SLA rules and BPM approval workflows.
• Experience supporting L2/L3 production environments with incident/problem processes.
• Demonstrated ability to create and maintain functional design documentation.
• Experience executing functional testing for fixes and enhancements.
• Familiarity with SOX ITGC controls in ERP context.
• Strong communication with Finance stakeholders.

Responsibilities

• Provide L2 and L3 support across Oracle Fusion ERP environment.
• Partner with stakeholders to resolve AR, AP, GL, and Procurement issues.
• Act as functional point-of-contact for critical incidents with timely communication.
• Maintain design and functional documentation monthly.
• Support month/quarter/year-end close activities and finance operations.
• Execute testing for fixes and minor enhancements.
• Own quarterly patch upgrade processes end-to-end.
• Present new features and impact analysis before upgrades.
• Support ITGC and SOP SOX compliance.

Skills

Oracle Fusion ERP

AR/AP/GL in Fusion

SOX compliance

Incident management

Documentation

Testing

Tools

Oracle Integration Cloud

RMC/FAH familiarity

Job description

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games.

We are seeking an experienced Oracle ERP Fusion Functional Analyst to join Discord's Business Systems team. In this role, you will own incident resolution, functional support, and enhancement and system changes delivery across our Oracle Fusion ERP environment. You will serve to Finance stakeholders and a key liaison on critical system issues, while helping Discord maintain a strong controls posture through ITGC and SOX compliance support.

What you’ll be doing

• Provide L2 (Incident and Problem Management) and L3 (Bug Fix and Enhancement) support across the Oracle Fusion ERP environment
• Partner with business stakeholders to investigate and resolve functional issues across AR, AP, Procurement, and GL
• Serve as the functional point-of-contact for Discord PMs on critical incidents, ensuring timely communication and resolution
• Create, review, and update design and functional documentation monthly
• Support month-end, quarter-end, and year-end close activities and cyclical finance operations
• Execute application testing for break‑fixes and minor enhancements
• Own and drive the quarterly patch upgrade process end-to-end
• Present new feature releases and impact analysis to Discord stakeholders ahead of each upgrade cycle
• Follow and support ITGC and SOP requirements for SOX compliance policy

What you should have

• 5+ years of hands‑on experience with Oracle Fusion ERP as functional analyst
• Deep functional expertise in AR, AP, GL, and Procurement within Oracle Fusion cloud
• Experience configuring Oracle Fusion module setups including Subledger Accounting (SLA) rules, BPM approval workflows
• Experience supporting L2/L3 production environments with documented incident and problem management processes
• Demonstrated ability to create and maintain functional design documentation
• Experience executing functional testing for fixes and enhancements
• Familiarity with SOX compliance, ITGC controls, and SOP adherence in an ERP context
• Strong communication skills with the ability to interface directly with Finance and business stakeholders

Preferred Qualifications

• Oracle Fusion certification in one or more financials modules
• Familiarity with Oracle Integration Cloud (OIC) or other integration middleware
• Exposure to Oracle Risk Management Cloud (RMC) or Financial Accounting Hub (FAH)
• Familiarity with quarterly Oracle Fusion patch upgrade cycles and release management
• Prior experience in an AMS (Application Managed Services) delivery model

Candidates must reside in or be willing to relocate to the San Francisco Bay Area (Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, Santa Clara, Solano, and Sonoma counties). Relocation assistance may be available.

The US base salary range for this full-time position is $192,000 to $216,000 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job‑related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity or benefits.

Why Discord?

Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests, and helps developers build and grow their businesses. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission! Your future is just a click away!

Discord is committed to inclusion and providing reasonable accommodations during the interview process. We want you to feel set up for success, so if you are in need of reasonable accommodations, please let your recruiter know.