OR/Sterile Processing Technician - NYC/Bellevue

Surgical Solution; New York (NY); On-site; USD 36,000 - 39,000; Full time

Job summary

Surgical Solutions is seeking an OR Support professional in New York, NY. This role supports operating room staff, handles pre-, intra-, and post-operative tasks, and ensures equipment and instruments are ready and compliant with sterility standards.

Candidates should have a high school diploma or GED, 2–5 years of front-facing customer service, and preferably CRCST certification. Availability for 24/7 shifts, including holidays, is required.

Qualifications

• High school diploma or GED required.
• CRCST certification preferred; must be obtained within 120 days of hire.
• 2–5 years of face-to-face customer service experience.
• Strong communication and quick, accurate response skills.
• Availability for 24/7 hospital coverage: weekdays, weekends, holidays.

Responsibilities

• Set a high standard of performance and support OR staff.
• Confirm video and surgical equipment functionality; arrange monitors per surgeon.
• Verify proper connections and respond to supply needs in the OR.
• Collect and inventory instruments for cleaning and sterilization after cases.
• Maintain decontamination, inspection, wrapping and sterilization of instruments.
• Keep surgeon preference cards current and accurate.
• Provide consistent, professional on-site service; on-call/rotational shifts.
• Perform additional duties as assigned.

Skills

Face-to-face customer service

Education

High school diploma or GED

CRCST certification preferred

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time New York, NY, US

Salary Range: $26.50 To $28.50 Hourly

Be Part of a Team That Truly Makes a Difference

At Surgical Solutions, a healthcare solutions company specializing in mission-critical support for hospital operating rooms and sterile processing departments, we’re driven by a simple but powerful mission: to improve the lives of the patients and healthcare teams we serve. Joining us means more than just a job — it’s about being part of a supportive, innovative culture where your work matters. Here, you’ll grow, collaborate, and help create better outcomes every day. If you’re looking for a place that values your passion and purpose, Surgical Solutions is ready for you.

Duties & Responsibilities

Operating Room Support

Set a high standard of performance for staff and peers.

Understand surgical procedures and anticipate the needs of staff and surgeons to ensure exceptional service.

Pre-Operative Setup

Confirm all video and surgical equipment is fully functional.

Arrange monitors and equipment according to surgeon preferences.

Intra-Operative Support

Verify proper connection and operation of all necessary equipment.

Address supply needs promptly and assist OR staff as requested.

Post-Operative Turnover

Collect and inventory instruments and equipment for cleaning and sterilization.

Instrument and Equipment Management

Maintain strict standards for decontamination, inspection, assembly, wrapping, and sterilization of surgical instruments.

Ensure no instruments remain at shift end.

Manage laparoscopic equipment, including routine maintenance and coordinating repairs.

Keep surgeon preference cards current and accurate.

Professional Conduct and Availability

Provide consistent, high-quality service while fostering professional relationships with OR staff.

Demonstrate punctuality and flexibility; available for on-call and rotational shifts including weekdays, weekends, and holidays.

Learn and effectively utilize all required technologies per company policy.

Use company devices to access systems such as ADP, Outlook, Concur, Slack, and SCMP as needed.

Other Responsibilities

Support team and hospital operations by performing additional duties as assigned.

Manage company property responsibly; loss or damage may result in repayment.

Skills & Abilities

Reliable with consistent on-site attendance; able to work any day Sunday–Saturday including 24/7 rotational coverage.

Capable of working under high-stress conditions and making critical decisions in emergencies.

Build positive relationships with clients and colleagues while maintaining professionalism.

Thrive both independently and as a team player with respect and consideration for others.

Adapt quickly to a fast-paced hospital environment involving exposure to bloodborne pathogens, chemical disinfectants, and infectious materials.

Physical Demands

Perform tasks involving bending, squatting, kneeling, crawling, and maneuvering heavy equipment.

Stand for extended periods and lift or carry items weighing up to 50 pounds (or more with assistance).

Meet vision and hearing requirements, including color recognition, essential for job duties.

Wear personal protective equipment (PPE) such as gloves, gowns, and eye protection as required.

Qualifications

Education

High school diploma or GED required.

Certifications

Certified Registered Central Sterile Technician (CRCST) or Certified Surgical Technician preferred.

CRCST must be obtained within 120 days of hire (some accounts may require this upon hire).

Experience

Preferred: One year of OR and/or Sterile Processing Department (SPD) experience.

Required: 2–5 years of face-to-face customer service experience.

Additional Requirements

Strong communication skills with the ability to anticipate and respond quickly and accurately.

Availability for 24/7 hospital coverage, including rotational shifts on weekdays, weekends, and holidays.

COVID-19 vaccination is required for this position.