OR Service Line Coordinator (General Surgery) -Duke University Hospital

Duke University Health System; Durham (NC); On-site; USD 85,000 - 100,000; Full time

Job summary

Duke University Health System is seeking an Operating Room Service Line Coordinator for General Surgery at Duke University Hospital in Durham, North Carolina. This role drives daily OR operations, supports the schedule, and ensures smooth workflow across teams.

The ideal candidate will have a Bachelor of Science in Nursing, 2+ years in the OR, and NC RN licensure with BCLS. CNOR is preferred and the position offers engagement with multidisciplinary teams.

Qualifications

• Bachelor's degree in Nursing required.
• Two or more years of Operating Room experience.
• RN license in North Carolina (or compact state).
• BCLS certification required; CNOR preferred.

Responsibilities

• Support OR daily schedule and service line activities.
• Supervise RNs, Surgical Technologists and ancillary staff in the OR.
• Manage equipment, instrumentation, and preferences for assigned surgeons.
• Coordinate staffing, vendor needs, and supplies across shifts.
• Plan and implement education for OR staff and new procedures.
• Collaborate with departments to improve workflows and quality.

Skills

Circulating nurse

Scrub nurse

Clinical leadership

Staff supervision

Communication

Education

Bachelor of Science in Nursing

Job description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke University Hospital

Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of the four Duke Healthhospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.

Operating Room Service Line Coordinator (General Surgery) - Duke University Hospital

Duke University Health System seeks to hire a Operating Room Service Line Coordinator who will embrace our mission of Transforming Lives Transforming Care.

Shift

10:30am-9pm (Monday–Friday), with a variety of hours/shifts based on unit needs. Call, weekend/holidays if needed.

Preferred Skills

Demonstrates clinical expertise, including the ability to both circulate and scrub cases, while also serving as a knowledgeable clinical resource for the team

General Description Of The Job Class

Responsible for supporting patient care and facilitating activities and processes associated with the OR daily schedule, special equipment, instrumentation, inventory and preference cards for selected surgical service line(s).

Duties And Responsibilities Of This Level

• Demonstrates a knowledge of management and clinical skills essential to the smooth and efficient operation of specific service line(s).
• Maintains knowledge of regulatory standards and ensures compliance with environment of care, health system and hospital specific policy, and standard operating procedures.
• Supervises RNs, Surgical Technologists and ancillary staff in the performance of their daily duties in the operating room suite, including input into performance evaluations and improvement.
• Maintains equipment and instrumentation, in collaboration with the sterile processing department, for the specific service line(s).
• Maintains effective communication with OR teams to ensure performance to key performance indicators.
• Functions as charge nurse when needed.
• Performs in role of circulating nurse and scrub nurse as needed to maintain skills and procedural knowledge.
• Makes assessment of daily OR schedule to ensure all resources are available, including staffing, equipment, instrumentation, vendor needs and supplies for all shifts.
• Confirms correct preference card is associated with the scheduled procedure.
• Manages surgeon specific preference cards including the creation of preference cards for new surgeons, as well as any changes identified by surgeon and OR team.
• Continuously plans actions necessary to maintain a smooth flow of the daily OR schedule, making allowances for emergency cases or barriers that impede the movement of cases in collaboration with the OR charge nurse.
• Maintains proactive and timely communication with anesthesiologists and surgeons of delays or situations that might impact the flow of their cases.
• Actively plans and implements education activities related to the specific service line(s) for both new staff to the OR as well as continuing education and advanced skill training, including new equipment and supplies.
• Responsible for learning, implementing and teaching new technology/procedures.
• Collaborates with OR teams in identifying and implementing innovative models and best practices for quality improvement and cost reduction.
• Collaborates with surgeons within specific service line(s) on a regular basis to discuss barriers and changes to procedure needs.
• Collaborates with peers at all DUHS OR platforms to enhance standardization in practice across the health system.
• Plan and assist with coordination of unit staff schedules.
• Assist NMO in preparation and monitoring of budget utilization for service line(s).
• Collaborate with the manager for issue resolutions and projects to improve work flow processes throughout the department utilizing a proactive approach.
• Collaborate with different departments (pharmacy, sterile processing, supply chain, radiology) to resolve issues and improve work flow processes throughout the department.
• Participate with the nurse manager in the interview process and selection of new staff.
• Mentor and monitor the preceptors for all new employees.
• Model and support the value of diversity in the workplace.
• Provide oversight and support to charge nurse to ensure staffing needs/assignments are made according to workload, staff competency and scope of practice. Delegate responsibilities within the scope of practice and validated competencies in order to meet the workload demands of the shift.
• Facilitate assignments that support learning for the orientee or nurse learner.
• Promote an atmosphere of open communication that facilitates staff input into decision-making, resolution of conflict, and collegiality among all health team members.
• Communicate in an effective, professional manner.
• Review and provide appropriate follow up/communication on SRSs related to their team or patients in conjunction with NMO.
• Facilitate and encourage staff participation in departmental and hospital committee and council meetings.
• Attend departmental and hospital committee meetings as assigned.
• Other projects and duties as directed by the department manager.

Required Qualifications At This Level

Education

Bachelor of Science degree in Nursing required.

Experience

Two or more years of Operating Room experience.

Degrees, Licensure, and/or Certification

Must have current or compact RN license in the State of North Carolina.

BCLS certification is required.

CNOR certification preferred.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.