Optometry Technician Admin Assistant

Job Portal; Midlothian (VA); On-site; USD 22,041 - 27,552; Full time

Benefits offered by this job

Medical and Dental insurance

Employer-sponsored retirement plan

Paid Time Off

Annual year-end bonus

Office Dog, Molly!

Job summary

Midlothian Optometric Center is seeking an Optometry Technician/Admin Assistant to conduct vision tests, assist with patient procedures, and manage administrative tasks. The ideal candidate will have over 2 years of experience in an optometry setting and be proficient with ophthalmic equipment.

This role combines clinical responsibilities with administrative support, maintaining patient records and handling insurance processes efficiently. Join our team where quality care and professional growth are prioritized.

Qualifications

• Experience with medical billing and insurance processing preferred.
• Knowledge of CPT codes and insurance claim procedures a plus.
• HIPAA compliance knowledge and medical privacy requirements essential.

Responsibilities

• Conduct preliminary vision tests and take detailed patient histories.
• Process insurance claims and handle billing inquiries with accuracy.
• Assist the optometrist in procedures and document patient information.

Skills

Patient care

Communication skills

Attention to detail

Organizational skills

Multitasking

Education

2+ years of experience in an ophthalmology or optometry setting

Valid certification in CPR

Certified Ophthalmic Technician (COT) preferred

Tools

Electronic health records systems

Ophthalmic equipment

Job description

About You

• You have a natural gift for putting patients at ease and making them feel comfortable during eye examinations
• You take pride in performing precise measurements and maintaining accurate patient records
• You're detail-oriented and understand that precision is crucial in vision care
• You thrive on helping patients achieve their best possible vision
• You appreciate the importance of staying current with advancing medical technology
• You're self-motivated and efficiently manage multiple patient appointments
• You find fulfillment in being part of a team that improves people's quality of life through better vision
• You maintain your composure and professionalism even during busy clinic days
• You have a service-oriented mindset and take pride in supporting your team members and the overall success of the practice
• You enjoy variety in your work and excel at switching between patient care and behind-the-scenes administrative tasks
• You understand that both clinical excellence and efficient operations are essential to outstanding patient care
• Your ideal professional opportunity allows you to combine your technical skills with compassionate patient care

What We Offer:

• Competitive hourly rate of $16-20/hour (based on experience and certifications)
• Medical and Dental insurance with generous employer contribution
• Employer-sponsored retirement plan with up to 3% match
• Six paid holidays and two unpaid holidays
• Paid Time Off, based on tenure
• Annual year-end bonus available!
• 4 hours of weekday time off for personal appointments, etc.
• Annual holiday and team events and outings and office lunches
• Office Dog, Molly!

About Us

At Midlothian Optometric Center, we believe in providing exceptional eye care that exceeds patient expectations. We're a practice built on integrity, where caring deeply about our patients, staff, and quality of care isn't just talk -- it's how we operate every day. Our success comes from building a team of healthcare professionals who take genuine pride in their work and contribute to our culture of excellence. Our focus on patient care, combined with our commitment to utilizing the latest technology, creates an environment where dedicated professionals can thrive.

About the Role

Clinical Responsibilities

• Conduct preliminary vision tests and take detailed patient histories
• Perform diagnostic tests and procedures with precision and attention to detail
• Prepare patients for examination and assist the optometrist during procedures
• Provide patient education and explain patient options with clarity and compassion
• Maintain and calibrate ophthalmic equipment
• Document patient information accurately in electronic health records
• Assist in optometric procedures and provide post care instructions

Administrative Responsibilities

• Process insurance claims and handle billing inquiries with accuracy and professionalism
• Manage patient insurance verification and authorization processes
• Handle accounts receivable and follow up on outstanding balancesCoordinate benefits and communicate coverage details to patients
• Maintain organized filing systems and ensure compliance with documentation requirements
• Support front office operations and assist with scheduling as needed
• Provide administrative support to clinical staff and practice management
• Coordinate with other team members to ensure smooth patient flow
• Stay current with the latest developments in ophthalmic technology and procedures
• Stay informed about insurance industry changes and billing regulations

Optometry Technician/Admin Assistant Qualifications

• 2+ years of experience in an ophthalmology or optometry setting
• Basic understanding of ocular anatomy and common eye conditions
• Proficiency with ophthalmic equipment and testing procedures
• Experience with electronic health records systems
• Experience with medical billing and insurance processing preferred
• Knowledge of CPT codes and insurance claim procedures a plus
• Strong attention to detail for billing accuracy and compliance
• Excellent patient care and communication skills
• Knowledge of HIPAA compliance and medical privacy requirements
• Ability to work effectively in a fast-paced medical environment
• Valid certification in CPR
• Certified Ophthalmic Technician (COT) certification is a plus
• Strong organizational and multitasking abilities
• Professional phone manner and customer service skills