Optometric Technician - Training Provided!

Socket.dev; Rocky Mount (NC); On-site; USD 51,577,000 - 71,635,000; Full time

Benefits offered by this job

Benefits

401k

PTO & Holidays

Maternity Leave

Competitive Pay

Employee Discounts

Job summary

Eyecarecenter in Rocky Mount, NC is seeking an Optometric Technician (Doctor's Assistant) to support the optometrist by performing initial tests, managing patient flow, and preparing patients for exams using ophthalmic equipment.

Ideal candidates have a high school diploma or GED, strong customer service, basic computer skills, and a willingness to learn. The position offers a full benefits package, 401k, PTO, maternity leave, and competitive pay.

Qualifications

• Experience in a medical office preferred.
• 1 year in customer/patient-facing role.
• Background check required.
• U.S. work authorization must be provided.

Responsibilities

• Facilitate patient flow.
• Assist the doctor in preliminary testing.
• Verify medical and vision insurances.
• Communicate with patients, doctors, and managers.
• Answer inquiries through phone, email, and in-person requests.

Skills

Customer service

Basic computer skills

Excitement to learn

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

Job Title: Optometric Technician (Doctor's Assistant) | Company: Eyecarecenter | Location: Rocky Mount, NC

Perks

• Full Benefits Package - Medical, Vision, Dental and Life Insurance
• 401k + Employer Matching
• Paid Time Off (PTO) and Paid Holidays
• Paid Maternity Leave
• Competitive Base Pay
• Employee Discounts

Hours

• Full Time
• Our offices are open Monday-Friday 8am-5pm
• You may need to work a little earlier and/or later as needed
• You will not work all of these hours, but you must have open availability to work any shift within these hours

Requirements

• High School Diploma or GED Equivalent
• Basic computer skills
• Strong customer service skills
• Excitement to learn and grow
• Favorable result on Background Check

Essential Functions

• Facilitate patient flow
• Assist the doctor in preliminary testing
• Verify medical and vision insurances
• Effectively communicate with patients, doctors, and managers
• Answer inquiries through phone, email, and in-person requests

SUMMARY

An Optometric Technician is a valuable asset to an optometrist as they assist in providing a world class Total Patient Experience. This team member is able to handle a wide range of duties while using optical equipment to perform the initial testing needed to prepare a patient for an exam with an Optometrist.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
• Comply with all company policies and procedures including HIPAA
• Practice urgency at all times placing value on a patient’s time, as well as the doctor’s time and schedule
• Operate manual lensometer, auto-lensometer, autorefractor/keratometer, retinal camera, visual field, GDX or OCT
• Follow scripting for testing equipment (photos, visual fields, visual activity, etc.)
• Clean all examination equipment including tonometer tip
• Ability to interact with all levels of employees in a courteous, professional manner at all time
• General office duties and cleaning to be assigned by manager
• Consistently creating a positive work environment by being team-oriented and patient-focused
• Commitment to work hours that meet the needs of the business which may include weekends, schedule changes or an extended schedule

QUALIFICATIONS

• Previous medical office experience preferred; previous ophthalmic experience strongly preferred.
• Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
• Favorable result on background check as required by state
• Must be able to provide proof of identity and right to work in the United States

EDUCATION AND/OR EXPERIENCE

• High school diploma or GED required

LICENSES AND CREDENTIALS

• None

SYSTEMS AND TECHNOLOGY

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook

LOCATION

• Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities

PHYSICAL REQUIREMENTS

• This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity including color, depth, peripheral vision, and the ability to adjust focus is required 100% of the time. Occasional driving or climbing may also be necessary.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

NOTE: Job descriptions are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.