Optometric Technician Medical Assistant Bilingual

America's Best; Forest Park (IL); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Health & Dental Insurance

401k Retirement Savings

Flex Spending Account

Paid Time Off & Holidays

Parental Leave

Employee Eyewear Discount

Overtime pay

Job summary

National Vision is hiring for a role that supports high-quality patient care in a fast-paced optical retail setting. The position requires bilingual English/Spanish communication, strong customer service, and the ability to learn optical knowledge while guiding customers through preliminary examinations.

You will handle paperwork, conduct pre-exams, and coordinate with doctors and staff while maintaining a professional environment and well-maintained equipment.

Qualifications

• Bilingual in English and Spanish is required.
• Customer service skills are essential.
• Willingness to learn optical knowledge.
• Ability to instruct customers clearly.
• Strong interpersonal skills and professional appearance.
• Excellent organizational and time-management abilities.
• Detail-oriented with multitasking capability.

Responsibilities

• Ensure high quality patient care.
• Maintain a professional atmosphere and appearance of the office and pretest room.
• Understand ocular terminology and diseases and ocular abbreviations.
• Explain to patients the types of preliminary examinations.
• Complete paperwork and perform testing prior to doctor examination.
• Promote visual field testing and retinal screenings.
• Perform exam pre-screening.
• Review prescriptions and patient information, identify special needs and consult with optician/doctor when necessary.
• Ensure equipment (doctor and pre-test) is properly maintained.

Skills

Bilingual English/Spanish

Customer service skills

Learn optical knowledge

Instruct customers clearly

Interpersonal skills

Organizational skills

Detail-oriented

Multitasking/time-management

Professional appearance

Retail/optical experience (preferred)

Job description

What would you do? – The Specifics

• Ensure high quality patient care.
• Maintain a professional atmosphere and appearance of doctor’s office and pretest room.
• Understand ocular terminology and diseases and know the ocular abbreviations.
• Explain to the patient the types of preliminary examinations.
• Complete necessary paperwork and perform testing on patients prior to doctor examination.
• Promote visual field testing and retinal screenings to eligible patients.
• Perform exam pre-screening.
• Review prescriptions and/or patient information carefully and identify special needs. Consult with the optician, Doctor or Retail Management when necessary.
• Ensure equipment, both Doctor’s and pre-test, is properly maintained.

Qualifications:

Are you the right fit? – The Suitable Talent

• Fluent in reading and speaking both English and Spanish.
• Previous retail/optical experience preferred, but not required.
• Strong customer service skills.
• Ability to learn optical knowledge.
• Able to give instruction in a clear and concise manner to customers.
• Effective interpersonal skills.
• Excellent organizational skills.
• Detail-oriented.
• Multitasking and time-management skills.
• Professional attitude and appearance.

Additional Information

At National Vision, we reward hard work with competitive pay, bonus opportunities, and a comprehensive benefits package to support you and your family now and in the future.

Our Benefits Include:

• Health & Dental Insurance
• 401k Retirement Savings
• Flex Spending Account
• Generous Paid Time Off & Company Holidays
• Parental Leave
Employee Eyewear Discount
• Overtime pay when applicable

Focus on Professional Growth and Career Fulfillment:

• Training programs available
• Access to educational courses
• Emphasis on internal promotions and career advancement

At National Vision, you’ll enjoy more than just a job – you’ll have the chance to thrive in a rewarding career, surrounded by a supportive team and endless opportunities for growth. Join us today and see your future clearly!

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

Compensation:

$16-$16