Optometric Technician - Medical Assistant

National Vision, Inc.; Walker (MI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401k retirement savings with company

Paid sick time

Parental leave

Employee eyewear discount

College scholarship program

Job summary

Eyeglass World is seeking an Optometric Technician to support doctors in providing quality eye care and fashion-forward eyewear. You will work in a fast-paced retail optical setting, assisting patients, handling pretests, and maintaining exam workflow with focus on accuracy and care.

Responsibilities include patient care, testing, and documentation; Sunday closures may apply; schedule includes mornings/afternoons several days per week.

Qualifications

• Previous retail/optical experience preferred, but not required.
• Strong customer service skills are essential.
• Able to learn optical knowledge and explain concepts clearly.
• Excellent communication and interpersonal abilities.
• Careful with details and organized in handling records.

Responsibilities

• Ensure high quality patient care and professionalism.
• Maintain the appearance and cleanliness of the office and pretest area.
• Explain preliminary exam types and process to patients.
• Complete paperwork and pre-exam testing for patients.
• Promote visual field testing and retinal screenings when appropriate.
• Review prescriptions and patient information with clinicians as needed.
• Maintain accurate patient records and organize files.
• Ensure proper maintenance of diagnostic equipment and supplies.
• Follow all store and corporate policies and procedures.
• Participate in mandatory meetings to stay updated on policies.

Skills

Customer service

Optical knowledge

Interpersonal skills

Organizational skills

Detail oriented

Time management

Job description

Company Description

Join Eyeglass World and be part of a team that's transforming how people see and look. With 100+ stores nationwide, we are known for fashion-forward eyewear, quality eye care, affordable prices, and same-day service. For more details about Eyeglass Word, visit EyeglassWorld.com.

Working at Eyeglass World also means you are a part of a larger family of brands at National Vision. At National Vision, we believe everyone deserves to see their best to live their best. That's why we make quality eye care and eyewear more affordable and accessible for all.

If you are passionate about fashion, love helping people, and want to support doctors in providing quality eye care, our Optometric Technician role is the perfect fit. You will be part of a team that blends healthcare with style, ensuring customers not only see clearly but also look amazing.

How would you like Sundays off? Yes, every Sunday we're closed!

Must be available to work 9:00 AM-6:00 PM on Mondays, Wednesdays, and Saturdays.

Job Description

What would you do? - The Specifics

• Ensures high quality patient care.
• Maintains a professional atmosphere and appearance of doctor's office and pretest room.
• Understands ocular terminology and diseases and knows the ocular abbreviations.
• Explains to the patient the types of preliminary examinations.
• Completes necessary paperwork and performs testing on patients prior to doctor examination.
• Promotes visual field testing and retinal screenings to eligible patients.
• Performs exam pre-screening.
• Reviews prescriptions and/or patient information carefully and identifies special needs. Consults with the optician, Doctor or Retail Management when necessary.
• Fills out referral forms and follow-up paperwork as required.
• Maintains accurate and organized patient records.
• Ensures equipment, both Doctor's and pre-test, is properly maintained.
• Orders and maintains supplies and pharmaceuticals as directed.
• Follows all store and corporate policies and procedures.
• Participates in regularly scheduled mandatory communications meetings in order to keep informed of changes in corporate policies and initiatives.

Qualifications

Are you the right fit? - The Suitable Talent

• Previous retail/optical experience preferred, but not required.
• Strong customer service skills.
• Ability to learn optical knowledge.
• Able to give instruction in a clear and concise manner to customers.
• Effective interpersonal skills.
• Excellent organizational skills.
• Detail-oriented.
• Multitasking and time-management skills.

Additional Information

At National Vision, we reward hard work with competitive pay, bonus opportunities, and a benefits package to support you and your family now and in the future.

Our Benefits Include:

• 401k retirement savings with company match and stock purchase plan
• Paid sick time
• Parental leave
• Employee eyewear discount
• College scholarship program

Focus on professional growth and long-term career fulfillment:

• Training programs available
• Access to educational courses
• Emphasis on internal promotions and career advancement.

At National Vision, you'll enjoy more than just a job – you'll have the chance to thrive in a rewarding career, surrounded by a supportive team and endless opportunities for growth. Join us today and see your future clearly!

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.