Optometric Technician - Medical Assistant

America's Best; Rockwall (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health & Dental Insurance

401k Retirement Savings

Flex Spending Account

Generous Paid Time Off & Company Bills

Parental Leave

Employee Eyewear Discount

Overtime pay when applicable

Job summary

America's Best, part of National Vision, is seeking an optical associate to join our in-store team. You will support patient care, assist with pretests, and help explain preliminary exams under supervision.

A strong customer-service mindset and willingness to learn optical knowledge are essential to deliver our value at a single low price. You will maintain a professional environment, handle paperwork, and coordinate with the optician and doctor to ensure smooth patient flow and service quality

Qualifications

• Previous retail/optical experience preferred, but not required.
• Strong customer service skills.
• Ability to learn optical knowledge.
• Able to give instruction in a clear and concise manner to customers.
• Effective interpersonal skills.
• Excellent organizational skills.
• Detail-oriented.
• Multitasking and time-management skills.
• Professional attitude and appearance.

Responsibilities

• Ensure high quality patient care.
• Maintain a professional atmosphere and appearance of doctor’s office and pretest room.
• Understand ocular terminology and diseases and know the ocular abbreviations.
• Explain to the patient the types of preliminary examinations.
• Complete necessary paperwork and perform testing on patients prior to doctor examination.
• Promote visual field testing and retinal screenings to eligible patients.
• Perform exam pre-screening.
• Review prescriptions and/or patient information carefully and identify special needs. Consult with the optician, Doctor or Retail Management when necessary.
• Ensure equipment, both Doctor’s and pre-test, is properly maintained.

Skills

Customer service

Optical knowledge

Multitasking

Time management

Detail oriented

Professional appearance

Clear instruction

Job description

Company Description

America's Best is part of National Vision, one of the largest optical retailers in the United States. The America’s Best brand continues to grow with over 1,000 stores and counting. Each location combines both parts of the optical equation – eyewear and eye care – into one excellent experience at a single low price.

For more details about America's Best, visit AmericasBest.com.

At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.

Job Description

What would you do? – The Specifics

• Ensure high quality patient care.
• Maintain a professional atmosphere and appearance of doctor’s office and pretest room.
• Understand ocular terminology and diseases and know the ocular abbreviations.
• Explain to the patient the types of preliminary examinations.
• Complete necessary paperwork and perform testing on patients prior to doctor examination.
• Promote visual field testing and retinal screenings to eligible patients.
• Perform exam pre-screening.
• Review prescriptions and/or patient information carefully and identify special needs. Consult with the optician, Doctor or Retail Management when necessary.
• Ensure equipment, both Doctor’s and pre-test, is properly maintained.

Qualifications

Are you the right fit? – The Suitable Talent

• Previous retail/optical experience preferred, but not required.
• Strong customer service skills.
• Ability to learn optical knowledge.
• Able to give instruction in a clear and concise manner to customers.
• Effective interpersonal skills.
• Excellent organizational skills.
• Detail-oriented.
• Multitasking and time-management skills.
• Professional attitude and appearance.

Additional Information

At National Vision, we reward hard work with competitive pay, bonus opportunities, and a comprehensive benefits package to support you and your family now and in the future.

Our Benefits Include

• Health & Dental Insurance
• 401k Retirement Savings
• Flex Spending Account
• Generous Paid Time Off & Company Holidays
• Parental Leave
• Employee Eyewear Discount
• Overtime pay when applicable

Focus On Professional Growth And Career Fulfillment

• Training programs available
• Access to educational courses
• Emphasis on internal promotions and career advancement

At National Vision, you’ll enjoy more than just a job – you’ll have the chance to thrive in a rewarding career, surrounded by a supportive team and endless opportunities for growth. Join us today and see your future clearly!

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.