Optometric Technician - Hyde Park

Warby Parker in; Tampa (FL); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Paid sick leave

Paid holidays

Vacation days

401(k)

Parental leave

Short-term disability

Employee Stock Purchase Plan

EAP

Bereavement Support

Free eyewear

Optical Education Reimbursement

Job summary

Warby Parker is seeking an Optometric Technician for Hyde Park to work with optometrists, perform pre-testing, assist with eye exams, and train staff on contact lens insertion/removal in a busy retail setting.

You will manage data, support appointment flow, and ensure HIPAA/privacy compliance while helping patients with exceptional care.

Qualifications

• Completion of an Optometric Technician training program or CPOT certification.
• Experience supporting doctors in a medical environment.

Responsibilities

• Act as primary liaison between doctor and patient.
• Perform preliminary clinical data collection (autorefraction, visual acuity, eye pressure, pupil testing, ocular motility, retinal imaging, lensometry).
• Support in-person and video-assisted eye exams.
• Train on insertion/removal of contact lenses and teach team members.
• Assist with booking, outreach, and follow-up to ensure seamless appointments.
• Manage patient flow through the eye exam process.
• Maintain accurate data records and assist in reporting to medical professionals.
• Ensure HIPAA/privacy and compliance with procedures.
• Prepare and organize exam rooms, replenish supplies, and maintain cleanliness.
• Support store sales team as directed by the Store Leader.

Skills

Compassionate patient care

Team player

Multitasking

Organizational skills

Time management

Tech-savvy

Education

CPOT certification

Optometric Technician training program

Tools

G Suite

EMR systems

Job description

Optometric Technician - Hyde Park (Finance)

We're searching for all-around amazing Optometric Technicians to work hand in hand with our Optometrists to give each eye exam patient a stellar experience in our stores. You'll help manage a high volume of patients, complete pre-testing, support with new contact lens insertion and removal training, deliver video assisted eye exams (where applicable), collect critical data, and generally keep our eye exam operations running extra smoothly. Sounds like the job for you? Keep reading.

What you’ll do:

• Act as the primary liaison between doctor and patient, establishing a great rapport with all eye exam patients


• Perform preliminary clinical data collection (including but not limited to: autorefraction, visual acuity, eye pressure, pupil testing, ocular motility testing, retinal imaging, and lensometry)


• Support with in person and video assisted eye exam appointments as available


• Support new contact lens wearers through delivering insertion and removal training. Additionally, train additional team members (as directed by the Store Leader) on how to deliver insertion and removal training


• Support the patient and store team through each step of the booking process with appointment confirmation, annual exam outreach, and contact lens follow up to ensure the patient has a seamless appointment experience


• Efficiently manage the flow of our patients through the eye exam process


• Provide support to the doctor in maintaining meticulous and accurate records of data collected


• Help with the preparation of reports to other medical professionals as needed


• Ensure adherence to governmental regulations and privacy policies (e.g. HIPAA/PIPEDA), and company procedures


• Prepare and maintain an organized exam room by replenishing supplies, keeping contact lens trials up-to-date, ensuring the highest standards of cleanliness for our equipment, and performing ongoing maintenance and calibration as needed


• Support the retail sales team as directed by the Store Leader

Who you are:

• Professional, articulate, and have a compassionate approach to patient care


• A team player who's effective and efficient when collaborating and communicating with doctors, the store team, and patients


• Excellent with multitasking, organization, and time management in prioritizing appointments to maintain efficient patient flow


• Able to think outside of the box when needed


• Precise and comfortable with technology, and able to quickly learn and effectively use new medical applications


• Excited to work side by side (or virtually!) with a doctor in a high-volume retail setting

Extra Credit:

• 1+ years of experience in a medical environment supporting doctors


• Exceptionally knowledgeable about eyewear and able to accurately describe the features and benefits of different offerings. (Patients have questions, and we always like to have answers.)


• Working knowledge of G Suite


• Previous work experience with optometry, electronic health records, or medical care


• Familiar with healthcare technology systems and equipment (EMR systems, retinal cameras, exam room equipment)


• Completion of an Optometric Technician training program or CPOT certification (Certified Paraoptometric Technician)

Some benefits of working at Warby Parker for full-time employees:

• Health, vision, and dental insurance


• Life and AD&D Insurance


• Paid sick leave1


• Paid Holidays1


• Vacation days per year1


• Retirement savings plan (401(k))


• Parental leave (non-birthing parents included)


• Short-term disability


• Employee Stock Purchase Plan


• Employee Assistance Program (EAP)


• Bereavement Support


• Optical Education Reimbursement


• Free eyewear


• And more (just ask!)

Some benefits of working at Warby Parker for part-time employees:

• Employee Assistance Program (EAP)


• Employee Stock Purchase Plan


• Free eyewear


• Paid sick leave2


• And more (just ask!)

Warby Parker will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.

If you are a California resident, please review the additional privacy disclosures available in Section 8 of our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act (\"CPRA\").

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

1 WA only: Full-Time employees' paid sick leave is accrued at a rate of 1 hour per every 26 hours worked. Full-time employees receive 5 paid holidays and 5-10 vacation days per year (after waiting period, depending on tenure and hours worked). 2 WA PT only: Paid sick leave (accrued at a rate of 1 hour per every 30 hours worked).

About Us:

Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.

We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we've learned that it takes creativity, empathy, and innovation to achieve that goal.

Since the day we launched in 2010, we've pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we're there to make exceptional vision care simple and accessible. (Delightful, too.)

Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.