Optometric Technician - Full Time

Mayfairmall; Mayfair (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Paid sick leave

Retirement savings plan (401(k))

Job summary

A leading optical retailer is seeking an Optometric Technician for their Mayfair location in California. The role involves managing patient flow, assisting in eye exams, and ensuring a stellar experience for patients. Ideal candidates will have at least one year of experience in a medical setting, a passion for patient care, and completion of an Optometric Technician training program. This full-time role offers comprehensive health benefits and a supportive team environment.

Qualifications

• 1+ years of experience in a medical environment supporting doctors.
• Exceptional knowledge about eyewear and ability to describe features.
• Comfortable with healthcare technology systems and equipment.

Responsibilities

• Act as liaison between doctor and patient for solid rapport.
• Perform clinical data collection including autorefraction and imaging.
• Support with appointment processes and maintain exam room standards.

Skills

Patient care

Multitasking

Technology proficiency

Organizational skills

Education

Optometric Technician training program or CPOT certification

Tools

G Suite

Job description

Warby Parker is searching for all‑around amazing Optometric Technicians to work hand in hand with their Optometrists to give each eye exam patient a stellar experience in their Mayfair location. You'll help manage a high volume of patients, complete pre‑testing, support with new contact lens insertion and removal training, deliver video assisted eye exams (where applicable), collect critical data, and generally keep eye exam operations running extra smoothly. Sounds like the job for you? Keep reading.

What you’ll do:

• Act as the primary liaison between doctor and patient, establishing a great rapport with all eye exam patients
• Perform preliminary clinical data collection (including but not limited to: autorefraction, visual acuity, eye pressure, pupil testing, ocular motility testing, retinal imaging, and lensometry)
• Support with in person and video assisted eye exam appointments as available
• Support new contact lens wearers through delivering insertion and removal training. Additionally, train additional team members (as directed by the Store Leader) on how to deliver insertion and removal training
• Support the patient and store team through each step of the booking process with appointment confirmation, annual exam outreach, and contact lens follow up to ensure the patient has a seamless appointment experience
• Efficiently manage the flow of patients through the eye exam process
• Provide support to the doctor in maintaining meticulous and accurate records of data collected
• Help with the preparation of reports to other medical professionals as needed
• Ensure adherence to governmental regulations and privacy policies (e.g. HIPAA/PIPEDA), and company procedures
• Prepare and maintain an organized exam room by replenishing supplies, keeping contact lens trials up‑to‑date, ensuring the highest standards of cleanliness for our equipment, and performing ongoing maintenance and calibration as needed
• Support the retail sales team as directed by the Store Leader

Who you are:

• Professional, articulate, and have a compassionate approach to patient care
• A team player who’s effective and efficient when collaborating and communicating with doctors, the store team, and patients
• Excellent with multitasking, organization, and time management in prioritizing appointments to maintain efficient patient flow
• Able to think outside of the box when needed
• Precise and comfortable with technology, and able to quickly learn and effectively use new medical applications
• Excited to work side by side (or virtually!) with a doctor in a high‑volume retail setting
• 1+ years of experience in a medical environment supporting doctors
• Exceptionally knowledgeable about eyewear and able to accurately describe the features and benefits of different offerings.
• Working knowledge of G Suite
• Previous work experience with optometry, electronic health records, or medical care
• Familiar with healthcare technology systems and equipment (EMR systems, retinal cameras, exam room equipment)
• Completion of an Optometric Technician training program or CPOT certification (Certified Paraoptometric Technician)

Some benefits of working at Warby Parker for full‑time employees:

• Health, vision, and dental insurance
• Life and AD&D Insurance
• Paid sick leave1
• Paid Holidays1
• Vacation days per year1
• Retirement savings plan (401(k))
• Parental leave (non‑birthing parents included)