Optometric Technician, Cooper Panariello Eye Institute

Luxottica; New York (NY); On-site; USD 38,000 - 64,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off/vacation

Employee discounts

Job summary

EssilorLuxottica's eye care practice is seeking an Optometric Technician to support doctors during exams, manage patient records, and ensure a seamless patient experience across all touchpoints in the clinic. The role requires strong communication, attention to detail, and the ability to work autonomously in a fast-paced environment; weekend and evening shifts may be required to support the business needs.

You will assist with tests, retinal imaging, contact lens support, and maintain a safe,

Qualifications

• High School diploma or equivalent.
• 2+ years’ experience in optometry, ophthalmology or healthcare setting.
• Knowledge of optical and medical terminology.
• Understanding of optical equipment and diagnostic testing (pre-exam testing, pretesting, visual acuity).
• Strong communication and interpersonal skills.
• Ability to work autonomously in a fast-paced environment.

Responsibilities

• Assist with patient care and eye exams, manage patient records and patient flow throughout the exam.
• Perform tests to aid the optometrist with vision examinations including visual acuity measurements, depth and color perception test, and retinal imaging.
• Perform tests to aid the optometrist in accurate diagnosis and treatment for the patient in appropriate time frame.
• Review prescriptions and patient information carefully; identify special needs; consult with Optometrist or Practice Manager when necessary.
• Identify situations involving dissatisfied patients and act quickly for resolution.
• Handle and file all patient records in an organized and efficient manner in accordance with HIPAA and practice standards.
• Support contact lens exams and orders, including contact lens care, trial inventory and patient orders.
• Operate the appointment book/scheduling procedures and computer systems; input patient information accurately.
• Operate the point-of-sale system, creating and tendering sales transactions following procedures.
• Maintain a safe working environment for all team members and patients.
• Support compliance of visual merchandising in exam lanes and contact lens areas.
• Adapt to examination scenarios and be personable with patients and staff.
• Perform pre-examination testing with accuracy and explain measurements to patients.

Skills

Optometry experience

Knowledge of optical terminology

Diagnostic testing

Communication skills

Problem solving

Interpersonal skills

Autonomy

Office environment

Math skills

Education

High School diploma

Job description

Cooper Panariello Eye Institute has provided superior patient care in our community and we are committed to hiring team members who are dedicated to ensuring excellent vision care is provided to every patient. Our practice fosters a work culture which supports teamwork and builds upon the skills and talents of our employees. We value individuals of integrity who are positive, dependable, and flexible in their work. In return we provide a positive and supportive work culture, offer tremendous incentive opportunities, and support professional development.

Our Practice strives to improve quality of life for our patients each day by providing the finest in eye care, expert optical professionals, and an inviting environment. We provide a wide range of vision care services including full-scope optometric patient care, ocular disease management, routine comprehensive eye exams, refractive services, Vision Therapy, and more. Our Optometrists utilize their knowledge, efficiency, and the most modern technology to provide the best vision for everyone.

Our Practice is a part of TeamVision, a Management Service Organization within EssilorLuxottica, a global leader in the design, manufacturing, and distribution of ophthalmic lenses, frames, and sunglasses. Together, we provide operational excellence to eyecare professionals with an aim to be the leading eye care provider in our community.

JOB DESCRIPTION

GENERAL FUNCTION

The Optometric Technician ensures all patients receive the highest quality Optometric care while receiving an eye exam. This role provides an unsurpassed patient experience by seamlessly linking the doctor and other primary care functions together.

MAJOR DUTIES & RESPONSIBILITIES

• Assists with patient care and eye exams, including managing patient records and supporting patient flow throughout the exam.
• Performs various tests to aid the optometrist with vision examinations including but not limited to visual acuity measurements, depth and color perception test, and retinal imaging.
• Performs tests to aid the optometrist in accurate diagnosis and treatment for the patient in appropriate time frame.
• Attentive to details; reviews prescriptions and/or patient information carefully; identifies special needs; consults with Optometrists, Optician or Practice Manager when necessary.
• Identifies situations involving dissatisfied patients and acts quickly for resolution.
• Performs work accurately and thoroughly despite time pressure and patient volume.Handles and files all patient records in an organized and efficient manner in accordance with practice standards and HIPAA.
• Supports contact lens exams and orders, including but not limited to contact lens care, trial inventory and patient orders.
• Effectively utilizes appointment book/scheduling procedures and computer operation/ procedures.
• Operates the point-of-sale system, inputting patient information with accuracy and attention to detail. When required, creates and tenders sales transactions, by following operational processes and standards.
• Maintains safe working environment for all team members and patients.
• Supports compliance of visual merchandising in the exam lanes, assesment room and contact lens area.
• Adapts to various examination scenarios and is personable with patients and staff.
• Performs all pre-examination testing with accuracy and attention to detail; takes initiative to explain all measurements and answer any questions the patient may have
• Responsible for maintenance and disinfection of equipment; provides clinical support to the Optometrist as needed.
• Works weekends and evenings in support of the business needs (varies by location).
• Adheres to attendance and daily time keeping requirements.
• Adheres to all company policies and procedures.
• Consistently maintains proper dress code.
• Performs other functions as assigned by Practice Manager or business needs.

BASIC QUALIFICATIONS

• High School graduate or equivalent
  • 2+ years’ experience in optometry, ophthalmology or healthcare setting
• Knowledge of optical and medical terminology
• Understanding and utilization of optical equipment and diagnostic testing (pre-exam testing, pretesting, visual acuity, etc.)
• Coaching skills
• Strong communicator and listening skills
• Problem solving ability
• Strong interpersonal skills
• Ability to assess priorities, address multiple tasks and deadlines in fast-paced environment
• Ability to work autonomously
• Knowledge of office environment
• Strong basic math skills

PREFERRED QUALIFICATIONS

• Experience in healthcare
• Previous experience in customer service, retail and/or optical
• Optometric technician certification

Pay Range:21.57-30.72

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email [e-mail]

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

Nearest Major Market: Brooklyn
Nearest Secondary Market: New York City
Job Segment: Patient Care, Merchandising, Ophthalmic, Optometry, Healthcare, Retail