Optometric Technician

AEG Vision; Wexford (Allegheny County); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k) with Match

Medical/Dental/Vision/Life/STD/LTD

Employee Vision Discount Program

HSA/FSA

PTO

Paid Holidays

Job summary

AEG Vision is seeking an Optometric Technician to support the Optometrists and education of patients, ensuring exceptional care from check-in through finish.

You will conduct pre-testing, assist with diagnostic testing, manage the doctor’s schedule, and help maintain accurate patient records in our fast-paced practice.

Strong attention to detail, excellent communication, and proficiency with MS Office and EHR software are required to thrive in this team‑oriented environment.

Qualifications

• High School or GED qualification.
• Strong attention to the details and ability to work under pressure in fast paced environment.
• PC skills to include MS Office, Windows, and Word Processing.
• Demonstrated ability to work collaboratively in a team environment.
• Excellent verbal and written communication skills to effectively and professionally collaborate with co‑workers and patients.

Responsibilities

• Perform preliminary evaluations of patients prior to exam by the Optometrist, such as dilation, topicals, diagnostic medications, Optomap, auto refractor, visual acuity.
• Conduct verbal interview with patient prior to visit with Optometrist to determine medical issues and reasons for visit.
• Schedule referral appointments with Ophthalmologists or follow-up visits and complete paperwork.
• Maintain patient records in compliance with HIPAA and company policies.
• Respond to patient inquiries regarding medications and treatments.
• Perform diagnostic testing using specialty equipment (OCT, Visual Field, Pachymetry, Retinal Camera).
• Document medical findings in EHR and assist with clerical duties.
• Ensure maximum schedule utilization via confirmations and recall outreach.
• Perform contact lens insertion/removal classes and manage inventory.
• Complete end-of-day tasks and maintain a clean, organized workspace.
• May act as a scribe or assist with refractions as needed.
• Other duties as requested.

Skills

Attention to detail

Teamwork

Communication

Work under pressure

PC skills

Education

High School diploma or GED

Tools

MS Office

Windows OS

EHR systems

Job description

About The Company

AEG Vision (\"AEG\") is the market-leading manager of full-scope optometry practices throughout the country. The optometry practices under management maintain the local brand, practice staff, store associates, and patients, while AEG invests in medical equipment, technology, infrastructure, and the team in order to elevate the patient experience. AEG's core purpose is to \\"improve the health of our community by helping our neighbors see better and look their best, one patient at a time.\\" We are assembling a team of experienced industry professionals to help build AEG into the best place to work and ensure that each patient of the practices under management has an outstanding patient experience.

About The Company

AEG Vision (\"AEG\") is the market-leading manager of full-scope optometry practices throughout the country. The optometry practices under management maintain the local brand, practice staff, store associates, and patients, while AEG invests in medical equipment, technology, infrastructure, and the team in order to elevate the patient experience. AEG's core purpose is to \\"improve the health of our community by helping our neighbors see better and look their best, one patient at a time.\\" We are assembling a team of experienced industry professionals to help build AEG into the best place to work and ensure that each patient of the practices under management has an outstanding patient experience.

About AEG

At AEG, we're building something bigger than great eye care, we're creating careers, developing leaders, and making a meaningful difference in the communities we serve.

You’ll Join a Team That

• Invests in leadership development and internal growth.
• Believes people and performance go hand in hand.
• Values collaboration, authenticity, and continuous learning.
• Celebrates wins, supports challenges, and grows together.

About The Role

At AEG, we believe great patient experiences begin with great teams. As an Optometric Technician, you'll work alongside the Optometrists to support all aspects of patient care and education, ensuring that patients receive exceptional care.

The Optometric Technician conducts pre‑testing procedures, assists with specialty diagnostic testing, performs post‑exam tasks, and manages the doctor’s appointment schedule to ensure every patient receives an efficient, high‑quality experience from start to finish.

• Perform preliminary evaluations of patients prior to exam by the Optometrist, such as dilation, topicals, diagnostic medications, Optomap, auto reflector, visual acuity, etc.
• Performs verbal interview with patient prior to visit with Optometrist to determine medical issues and reasons for their visit to provide details to Optometrist.
• May be required to schedule referral appointments with Ophthalmologists, Diagnostic follow‑up visits, and other specialty referrals, and complete paperwork.
• Records and maintain patient records / files in compliance with company, federal, and state policies (HIPAA).
• Responds to patient telephone inquiries regarding medication, treatment, problems referring to the Optometrist as necessary.
• May be required to perform diagnostic testing using specialty equipment (OCT, Visual Field, Pachymetry, Retinal Camera. Etc.).
• Documents medical findings and communication between Optometrist and patient in Electronic Health Records(EHR) and assist with clerical duties related to medical documentation (participating practices only). Checking CPT codes, billings for post op, office visit etc.
• Ensures that maximum schedule utilization occurs through pre‑appointment confirmation, daily appointment confirmation, contacting patients from recall listings, contacting no‑shows or canceled patients to reschedule.
• Performs contact lens insertion and removal classes (I&R) and manages the contact lens trial inventory, check‑in and take contact lens orders in person or by phone.
• Performs end‑of‑day responsibilities to include opti‑schedule wrap‑up, end‑of‑day checklist, etc.
• Cleans and organizes frame boards, displays, mirrors, work bench, office area, maintaining overall cleanliness and visual appeal of the practice.
• May be asked to act as a scribe for the Optometrist or perform refractions.
• Performs other duties within the practice as requested.
• Experience evaluating patients for eye exams and dispensing eye exam medications.
• Familiarity with medical terms associated with eye treatment.
• Experience maintaining patients’ records / files per HIPAA regulations.
• Industry certification (CPO, CPOA, CPOT).

Qualifications

• High School or GED qualification.
• Strong attention to the details and ability to work under pressure in fast paced environment.
• PC skills to include MC Office, Windows, and Word Processing.
• Demonstrated ability to work collaboratively in a team environment.
• Excellent verbal and written communication skills to effectively and professionally collaborate with co‑workers and patients.

Full Time Employee Benefits

• 401(k) with Match
• Medical/Dental/Vision/Life/STD/LTD
• Employee Vision Discount Program
• HSA/FSA
• PTO
• Paid Holidays

Physical Demands

• Ability to utilize office equipment
• Prolonged sitting, standing, and walking
• Ability to lift up to 10 lbs

Full-timeHigh School or EquivalentNegligibleOn-Site