Optometric Technician

joinaegvision; Hendersonville (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) with Match

Medical/Dental/Vision/Life/STD/LTD

Job summary

AEG seeks an Optometric Technician to join a collaborative eye-care team. You will support Optometrists by performing pre-exam tests, facilitating diagnostic procedures, and managing appointment flow to ensure efficient, high-quality patient experiences.

Responsibilities include patient interviews, scheduling referrals, maintaining HIPAA-compliant records, and assisting with diagnostic testing. Strong communication and team collaboration are essential for success in a fast-paced practice.

Qualifications

• High School or GED required.
• Strong attention to detail and ability to work under pressure in a fast-paced environment.
• Proficient in MS Office, Windows, and word processing.
• Excellent verbal and written communication to collaborate with staff and patients.
• Demonstrated ability to work collaboratively in a team environment.
• Experience evaluating patients for eye exams and dispensing medications.
• Industry certification (CPO, CPOA, CPOT) preferred.

Responsibilities

• Perform preliminary evaluations of patients prior to exam by the Optometrist (dilation, topical medications, Optomap, auto refractor, visual acuity, etc.).
• Carry out verbal interviews with patients to identify medical issues for the Optometrist.
• Schedule referrals to Ophthalmologists or other specialists and complete related paperwork.
• Maintain patient records in electronic health records (EHR) in compliance with HIPAA.
• Answer patient inquiries regarding medications or treatment and coordinate with the Optometrist as needed.
• Perform diagnostic testing with specialty equipment (OCT, Visual Field, Pachymetry, Retinal Camera).
• Document medical findings and communications in the EHR; assist with medical documentation tasks.
• Ensure schedule efficiency through pre-appointment confirmations and recalls.
• Assist with contact lens fit, inventory, and orders; end-of-day wrap-up and cleaning.

Skills

Attention to detail

Team collaboration

Communication skills

Education

High School diploma or GED

Tools

EHR software

Job description

About AEG:

At AEG, we're building something bigger than great eye care, we're creating careers, developing leaders, and making a meaningful difference in the communities we serve.

You'll join a team that:

• Invests in leadership development and internal growth.
• Believes people and performance go hand in hand.
• Values collaboration, authenticity, and continuous learning.
• Celebrates wins, supports challenges, and grows together.

About the role

At AEG, we believe great patient experiences begin with great teams. As an Optometric Technician, you'll work alongside the Optometrists to support all aspects of patient care and education, ensuring that patients receive exceptional care.

The Optometric Technician conducts pre‑testing procedures, assists with specialty diagnostic testing, performs post‑exam tasks, and manages the doctor’s appointment schedule to ensure every patient receives an efficient, high‑quality experience from start to finish.

• Perform preliminary evaluations of patients prior to exam by the Optometrist, such as dilation, topicals, diagnostic medications, Optomap, auto reflector, visual acuity, etc.
• Performs verbal interview with patient prior to visit with Optometrist to determine medical issues and reasons for their visit to provide details to Optometrist.
• May be required to schedule referral appointments with Ophthalmologists, Diagnostic follow-up visits, and other specialty referrals, and complete paperwork.
• Records and maintain patient records / files in compliance with company, federal, and state policies (HIPAA).
• Responds to patient telephone inquiries regarding medication, treatment, problems referring to the Optometrist as necessary.
• May be required to perform diagnostic testing using specialty equipment (OCT, Visual Field, Pachymetry, Retinal Camera. Etc.).
• Documents medical findings and communication between Optometrist and patient in Electronic Health Records(EHR) and assist with clerical duties related to medical documentation (participating practices only). Checking CPT codes, billings for post op, office visit etc.
• Ensures that maximum schedule utilization occurs through pre-appointment confirmation, daily appointment confirmation, contacting patients from recall listings, contacting no-shows or canceled patients to reschedule.
• Performs contact lens insertion and removal classes (I&R) and manages the contact lens trial inventory, check-in and take contact lens orders in person or by phone.
• Performs end-of-day responsibilities to include opti-schedule wrap-up, end-of-day checklist, etc.
• Cleans and organizes frame boards, displays, mirrors, work bench, office area, maintaining overall cleanliness and visual appeal of the practice.
• May be asked to act as a scribe for the Optometrist or perform refractions.
• Performs other duties within the practice as requested.

• Experience evaluating patients for eye exams and dispensing eye exam medications.
• Familiarity with medical terms associated with eye treatment.
• Experience maintaining patients’ records / files per HIPAA regulations.
• Industry certification (CPO, CPOA, CPOT).

Qualifications

• High School or GED qualification.

• Strong attention to the details and ability to work under pressure in fast paced environment.

• PC skills to include MC Office, Windows, and Word Processing.
• Demonstrated ability to work collaboratively in a team environment.
• Excellent verbal and written communication skills to effectively and professionally collaborate with co-workers and patients.

Full Time Employee Benefits

• 401(k) with Match
• Medical/Dental/Vision/Life/STD/LTD
• Employee Vision Discount Program
• HSA/FSA
• PTO
• Paid Holidays

Physical Demands

• Ability to utilize office equipment
• Prolonged sitting, standing, and walking
• Ability to lift up to 10 lbs