Optometric Technician

LensCrafters; Chicago (IL); On-site; USD 28,000 - 39,000; Part time

Benefits offered by this job

Health care

Retirement savings

Paid time off

Employee discounts

Job summary

LensCrafters in Chicago seeks an Optometric Technician to ensure high-quality eye care and a seamless patient experience during exams.

The role involves assisting with patient flow, performing pre-exam tests, managing records, and supporting the Optometrist. Requires 2+ years in optometry/healthcare, knowledge of optical terms, and strong communication skills. Availability for weekends/evenings may be required.

Qualifications

• High School graduate or equivalent.
• 2+ years’ experience in optometry, ophthalmology or healthcare setting.
• Knowledge of optical and medical terminology.
• Understanding and utilization of optical equipment and diagnostic testing.

Responsibilities

• Assists with patient care and eye exams, including managing patient records and supporting patient flow throughout the exam.
• Performs various tests to aid the optometrist with vision examinations including visual acuity measurements, depth and color perception tests, and retinal imaging.
• Performs tests to aid the optometrist in accurate diagnosis and treatment in appropriate time frame.
• Reviews prescriptions and patient information carefully; identifies special needs; consults with Optometrist/Optician/Practice Manager when necessary.
• Identifies dissatisfied patients and acts quickly for resolution.
• Maintains accuracy under time pressure and patient volume.
• Files patient records according to HIPAA and practice standards.
• Supports contact lens exams and orders, including care and patient orders.
• Operates appointment book/scheduling and POS system; handles sales transactions when needed.
• Maintains safe working environment and adheres to policies.
• Supports visual merchandising in exam lanes and contact lens area.
• Adapts to various exam scenarios and stays personable with patients and staff.
• Performs pre-examination testing with accuracy; explains measurements to patients.
• Maintains and disinfection of equipment; provides clinical support to Optometrist as needed.
• Willing to work weekends and evenings as needed.

Skills

2+ years’ experience in optometry/oph­

Knowledge of optical terminology

Understanding of optical equipment

Coaching skills

Strong communicator

Problem solving

Organization

Interpersonal skills

Prioritization

Autonomy

Office environment knowledge

Math skills

Education

High School graduate or equivalent

Job description

Total Rewards: Benefits/Incentive Information

LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care.

LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care.

Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best, makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care.

At LensCrafters, we want every person who enters our doors to feel our passion for care. And that's why we’re committed to taking care of you, so you can bring the best quality experience to our patients and customers.

LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

Position: Part-Time

Pay Range: 19.78 - 28.16

Job Description

GENERAL FUNCTION

The Optometric Technician ensures all patients receive the highest quality Optometric care while receiving an eye exam. This role provides an unsurpassed patient experience by seamlessly linking the doctor and other primary care functions together.

Major Duties & Responsibilities

• Assists with patient care and eye exams, including managing patient records and supporting patient flow throughout the exam.
• Performs various tests to aid the optometrist with vision examinations including but not limited to visual acuity measurements, depth and color perception test, and retinal imaging.
• Performs tests to aid the optometrist in accurate diagnosis and treatment for the patient in appropriate time frame.
• Attentive to details; reviews prescriptions and/or patient information carefully; identifies special needs; consults with Optometrists, Optician or Practice Manager when necessary.
• Identifies situations involving dissatisfied patients and acts quickly for resolution.
• Performs work accurately and thoroughly despite time pressure and patient volume.
• Handles and files all patient records in an organized and efficient manner in accordance with practice standards and HIPAA.
• Supports contact lens exams and orders, including but not limited to contact lens care, trial inventory and patient orders.
• Effectively utilizes appointment book/scheduling procedures and computer operation/ procedures.
• Operates the point-of-sale system, inputting patient information with accuracy and attention to detail. When required, creates and tenders sales transactions, by following operational processes and standards.
• Maintains safe working environment for all team members and patients.
• Supports compliance of visual merchandising in the exam lanes, assesment room and contact lens area.
• Adapts to various examination scenarios and is personable with patients and staff.
• Performs all pre-examination testing with accuracy and attention to detail; takes initiative to explain all measurements and answer any questions the patient may have
• Responsible for maintenance and disinfection of equipment; provides clinical support to the Optometrist as needed.
• Works weekends and evenings in support of the business needs (varies by location).
• Adheres to attendance and daily time keeping requirements.
• Adheres to all company policies and procedures.
• Consistently maintains proper dress code.
• Performs other functions as assigned by Practice Manager or business needs.

Basic Qualifications

• High School graduate or equivalent
  • 2+ years’ experience in optometry, ophthalmology or healthcare setting
• Knowledge of optical and medical terminology
• Understanding and utilization of optical equipment and diagnostic testing (pre-exam testing, pretesting, visual acuity, etc.)
• Coaching skills
• Strong communicator and listening skills
• Problem solving ability
• Organization skills
• Strong interpersonal skills
• Ability to assess priorities, address multiple tasks and deadlines in fast-paced environment
• Ability to work autonomously
• Knowledge of office environment
• Strong basic math skills

Preferred Qualifications

• Experience in healthcare
• Previous experience in customer service, retail and/or optical
• Optometric technician certification

Benefits

• health care
• retirement savings
• paid time off/vacation
• various employee discounts

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email [e-mail]

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.