Optometric Technician

EyeCare Partners; Charlotte (NC); On-site; USD 30,000 - 45,000; Full time

Job summary

EyeCare Partners is seeking an Optometric Technician in Charlotte, North Carolina, to assist optometrists in delivering top-tier patient experiences. This role involves operating optical equipment, managing patient interactions, and maintaining a positive and efficient office environment.

The ideal candidate will have previous medical office experience, strong customer interaction skills, and a high school diploma or GED. Commitment to working flexible hours is necessary for supporting business needs.

Qualifications

• Minimum of 1 year in a position interacting with customers/patients or equivalent education/experience.
• Favorable result on background check as required by state.
• Must be able to provide proof of identity and right to work in the United States.

Responsibilities

• Embrace and execute the Total Patient Experience to build relationships with patients.
• Operate manual lensometer, auto-lensometer, autorefractor/keratometer.
• Clean all examination equipment including tonometer tip.

Skills

Medical office experience

Customer/patient interaction

Proficiency in Microsoft Excel

Proficiency in Microsoft Word

Proficiency in Microsoft PowerPoint

Proficiency in Microsoft Outlook

Education

High school diploma or GED

Job description

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visitwww.eyecare-partners.com.

Overview

An Optometric Technician is a valuable asset to an optometrist as they assist in providing a world class Total Patient Experience. This team member is able to handle a wide range of duties while using optical equipment to perform the initial testing needed to prepare a patient for an exam with an Optometrist.

Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
• Comply with all company policies and procedures including HIPAA
• Practice urgency at all times placing value on a patient’s time, as well as the doctor’s time and schedule
• Operate manual lensometer, auto-lensometer, autorefractor/keratometer, retinal camera, visual field, GDX or OCT
• Follow scripting for testing equipment (photos, visual fields, visual activity, etc.)
• Clean all examination equipment including tonometer tip
• Ability to interact with all levels of employees in a courteous, professional manner at all time
• General office duties and cleaning to be assigned by manager
• Consistently creating a positive work environment by being team-oriented and patient-focused
• Commitment to work hours that meet the needs of the business which may include weekends, schedule changes or an extended schedule

Qualifications

• Previous medical office experience preferred; previous ophthalmic experience strongly preferred.
• Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
• Favorable result on background check as required by state
• Must be able to provide proof of identity and right to work in the United States

Education and/or Experience

• High school diploma or GED required .

Licenses and Credentials

• None

Systems and Technology

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook

Location

• Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities

Physical Requirements

• This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.