Optometric Technician

AEG Vision; Bridgeport (CT); On-site; USD 38,000 - 48,000; Full time

Job summary

AEG Vision is seeking an Optometric Technician to support doctors, conduct preliminary evaluations, and manage patient flow and documentation. You will assist with pre-exam testing, imaging, and scheduling to ensure efficient, high‑quality patient experiences.

The role involves HIPAA-compliant record-keeping, patient education, and collaboration with the optometry team to deliver consistent care throughout the patient visit.

Qualifications

• Performs pre-exam screening and data collection.
• Assists Optometrists with diagnostic testing and patient education.
• Maintains HIPAA-compliant patient records and documentation.

Responsibilities

• Conducts preliminary patient evaluations before exams.
• Interacts with patients to gather medical history and reason for visit.
• Schedules referrals and coordinates follow-up appointments.
• Maintains clean, organized clinical spaces and records in EHR.

Skills

Patient communication

HIPAA compliance

EHR navigation

Medical terminology

Scheduling appointments

Education

Optometric Technician certification

Tools

OCT

Visual Field

Pachymetry

Retinal Camera

Job description

About AEG:

At AEG, we’re building something bigger than great eye care, we’re creating careers, developing leaders, and making a meaningful difference in the communities we serve.

You’ll join a team that:

• Invests in leadership development and internal growth.


• Believes people and performance go hand in hand.


• Values collaboration, authenticity, and continuous learning.


• Celebrates wins, supports challenges, and grows together.

About the role

At AEG, we believe great patient experiences begin with great teams. As an Optometric Technician, you’ll work alongside the Optometrists to support all aspects of patient care and education, ensuring that patients receive exceptional care.

The Optometric Technician conducts pre‑testing procedures, assists with specialty diagnostic testing, performs post‑exam tasks, and manages the doctor’s appointment schedule to ensure every patient receives an efficient, high‑quality experience from start to finish.

• Perform preliminary evaluations of patients prior to exam by the Optometrist, such as dilation, topicals, diagnostic medications, Optomap, auto reflector, visual acuity, etc.


• Performs verbal interview with patient prior to visit with Optometrist to determine medical issues and reasons for their visit to provide details to Optometrist.


• May be required to schedule referral appointments with Ophthalmologists, Diagnostic follow-up visits, and other specialty referrals, and complete paperwork.


• Records and maintain patient records / files in compliance with company, federal, and state policies (HIPAA).


• Responds to patient telephone inquiries regarding medication, treatment, problems referring to the Optometrist as necessary.


• May be required to perform diagnostic testing using specialty equipment (OCT, Visual Field, Pachymetry, Retinal Camera. Etc.).


• Documents medical findings and communication between Optometrist and patient in Electronic Health Records(EHR) and assist with clerical duties related to medical documentation (participating practices only). Checking CPT codes, billings for post op, office visit etc.


• Ensures that maximum schedule utilization occurs through pre-appointment confirmation, daily appointment confirmation, contacting patients from recall listings, contacting no-shows or canceled patients to reschedule.


• Performs contact lens insertion and removal classes (I&R) and manages the contact lens trial inventory, check-in and take contact lens orders in person or by phone.


• Performs end-of-day responsibilities to include opti-schedule wrap-up, end-of-day checklist, etc.


• Cleans and organizes frame boards, displays, mirrors, work bench, office area, maintaining overall cleanliness and visual appeal of the practice.


• May be asked to act as a scribe for the Optometrist or perform refractions.


• Performs other duties within the practice as requested.