Optometric Assistant

Visionworks; Erie (Erie County); Hybride; USD 18 000 - 25 000; Plein temps

Avantages offerts par ce poste

Vision coverage

Paid parental leave

Bereavement leave

401(k) savings plan

Paid time off

Milestone anniversary awards

Medical, dental for full timers

Résumé du poste

Visionworks seeks a Clinical Specialist (CS)/Optometric Assistant to be the friendly face of our Exam Practice, guiding patients through preliminary testing and eye care journeys with warmth and expertise. You’ll bridge the doctor-patient transition, assist with information flow, and help educate customers on products and services that meet their eye care needs.

The role emphasizes strong customer service, accurate record keeping, and supportive store operations, offering a competitive full-time

Qualifications

• Related customer or patient experience preferred, but not necessary
• HS diploma, GED or equivalent related job experience

Responsabilités

• Maintain complete and accurate patient records before conducing preliminary testing
• Introduce patient to OD and provide OD with important patient information
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs

Connaissances

Customer service

Formation

HS diploma / GED

Description du poste

About Us:

Want to bring the "care" back to the vision care industry? We're looking for charismatic types who are ready to be the heart of our brand. Whether it's a friendly voice over the phone, or a welcoming smile when a patient walks into your store, we need individuals who are passionate about helping customers look great and see great.

Pay Type: Full Time

Pay Range: $12.82 - $17.29 per hour.

The Role:

A Visionworks Clinical Specialist (CS)/Optometric Assistant is the very face of our Exam Practice and is dedicated to ensuring the best possible journey for every patient. This person is trained and knowledgeable about eye health and preliminary testing, optics, our products/services and managed vision care. The CS personally takes the patient through the first steps of the Visionworks experience ensuring their eye exam needs are met in a simple, human and bold way.

• Maintain complete and accurate patient records before conducing preliminary testing
• Introduce patient to OD and provide OD with important patient information
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs

Qualifications:

• Related customer or patient experience preferred, but not necessary
• HS diploma, GED or equivalent related job experience

What we offer!

• Vision Coverage
• Paid Parental Leave
• Bereavement Leave
• 401 (k) Savings Plan
• Paid Time off
• Milestone anniversary awards
• Medical, Dental for Full Timers
• And more!