Optician/Optician Trainee

FAMILY EYE CARE CHILDRENS EYE CENTE; New Mexico; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive Compensation

Great Work Environment

Job summary

Family Eye Care Children's Eye Center in New Mexico is seeking an Optician to join our team. You will speak with patients, take facial measurements, and help them choose eyewear based on lifestyle and needs in a fast-paced pediatric clinic.

You will explain pricing and insurance, ensure HIPAA compliance, and dispense glasses, with emphasis on great customer service and clear communication.

Qualifications

• Experience in patient-facing roles and strong customer service.
• Excellent communication and interpersonal skills.
• Knowledge of HIPAA regulations.
• Interest in working with children.
• Bilingual abilities preferred.

Responsibilities

• Meet and talk with patients to learn their needs for eyewear
• Make suggestions on frames and assist patients in choosing the best option for them
• Take facial measurements to ensure a perfect frame fit
• Prepare specific orders for the ophthalmic lab
• Explain pricing, insurance, and payment options to the patient thoroughly
• Operate under all HIPAA and confidentiality regulations
• Glasses dispensing
• Minor glasses adjustments when needed

Skills

Customer service

Communication

Interpersonal skills

HIPAA knowledge

Bilingual

Pediatric eyewear

Job description

Job Description

We are seeking an Optician to join our team! As an Optician, you will speak with patients to learn about their lifestyle and needs, take facial measurements, and help them pick out eyewear based on their specific requirements. You will also help them learn about their new products, explain pricing and insurance coverage, and follow all HIPAA and confidentiality regulations closely. The ideal candidate has exceptional customer service skills, strong communication and interpersonal skills, and in-depth knowledge of the inner workings of an optometrist’s office. Our office is a high-volume primary pediatric clinic, providing efficient, compassionate care in a fast-paced environment.

Benefits/Perks

• Competitive Compensation
• Great Work Environment

Responsibilities

• Meet and talk with patients to learn their needs for eyewear
• Make suggestions on frames and assist patients in choosing the best option for them
• Take facial measurements to ensure a perfect frame fit
• Prepare specific orders for the ophthalmic lab
• Explain pricing, insurance, and payment options to the patient thoroughly
• Operate under all HIPAA and confidentiality regulations
• Glasses dispensing
• Minor glasses adjustments when needed

Qualifications

• Previous optometrist experience desired, but not mandatory
• Strong communication and interpersonal skills
• Strong understanding of HIPAA
• Strong customer service skills
• Bilingual Preferred
• Skilled in working with children of all ages