Optician- New Castle

Dr. Tavel Optical Group; New Castle (IN); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

PTO & Holidays

401(k)

Health/Dental/Rx Insurance

Parental Leave

Eye Exams & Glasses Discounts

Life Insurance

Starting Pay $17/hr

Certification for raises

Bilingual pay eligibility

Job summary

Dr. Tavel Optical Group in New Castle, IN is hiring an Optician. You don’t need optical experience to get started; we’ll teach you. Bring curiosity and a willingness to learn—we’ll handle the rest.

This role involves guiding patients in selecting eyewear, educating on lens options, managing front-desk tasks, processing orders, and making minor repairs. Training is provided; occasional travel to support other locations may occur.

Qualifications

• No optical experience required; we’ll train you.
• Strong people skills and attention to detail.
• Willingness to learn and grow in a fast-paced environment.
• Availability to work during office hours (including some Saturdays).

Responsibilities

• Guide patients in selecting eyewear that fits their face and lifestyle.
• Educate patients on lens options and eyewear care.
• Verify insurance and manage scheduling and benefit authorizations.
• Place and process eyewear orders and troubleshoot issues.
• Perform minor repairs and adjustments for a proper fit.
• Build lasting relationships with patients and maintain high service levels.
• Complete training and certifications to support growth.
• Travel to support other locations if needed.

Skills

People skills

Communication

Attention to detail

Time management

Willingness to learn

Tools

Front desk software

Job description

Optician

Ready to Learn, Ready to Make a Difference?

You don’t need optical experience to succeed at Dr. Tavel—just drive, compassion, and a desire to grow. We’re looking for someone who loves people, thrives in a fast-paced environment, and wants more than a job—they want a career. As an Optician, we’ll teach you everything you need to know. Bring curiosity, commitment, and a willingness to learn—we’ll handle the rest.

Brief Description

Optician

You don’t need optical experience to succeed at Dr. Tavel—just drive, compassion, and a desire to grow. We’re looking for someone who loves people, thrives in a fast-paced environment, and wants more than a job—they want a career. As an Optician, we’ll teach you everything you need to know. Bring curiosity, commitment, and a willingness to learn—we’ll handle the rest.

This is an opportunity to break into a professional field where style, service, and healthcare intersect. It’s rewarding work—and we won’t sugarcoat it. Success here takes focus, sharp attention to detail, and a daily commitment to excellence.

Daily Responsibilities

• Guide patients in selecting eyewear that fits their face, lifestyle, and vision needs—while helping them feel confident and cared for.
• Educate patients on lens options, eyewear care, and how to get the most out of their glasses.
• Manage front-desk tasks like insurance verification, scheduling, and benefit authorizations with accuracy and confidence.
• Place and process eyewear orders with precision—and troubleshoot when challenges arise.
• Make minor repairs and adjustments to ensure a comfortable, proper fit for every pair.
• Build lasting relationships with patients that keep them coming back.
• Stay on top of your development, completing training, certifications, and growth milestones.
• Ability to travel to support other locations only if needed.

This Role Is NOT For You If

• You prefer repetition and routine over opportunities for growth in knowledge and skills.
• You struggle in high-energy environments or dislike frequent change.
• You tend to wait for direction rather than taking initiative.
• You get flustered or frustrated when things don’t go exactly as planned.
• You are not open to coaching, feedback, or ongoing training.

You Will Be a GREAT Fit If

• You love helping people and take pride in making their day better.
• You are excited about a job where you're constantly learning and growing.
• You communicate clearly and confidently—even when trying something new.
• You can juggle multiple tasks while staying organized and focused.
• You appreciate feedback and use it as a tool to improve.
• You take ownership of your work and strive to get things right the first time.
• You show up on time, stay dependable, and take your responsibilities seriously.

• Availability to work during office hours (including some Saturdays)

Perks & Benefits

• Paid Time Off and Paid Holidays
• 401(k) Retirement Plan
• Health, Dental, and Rx Insurance
• 100% Paid Parental Leave
• Free Eye Exams & Glasses (including immediate and extended family discounts)
• Company-Paid Life Insurance
• Starting Pay: $17.00/hour base
• Opportunities to complete Certifications for additional wage increases!
• Bilingual Pay Eligibility: fluency in another language(s), increase to base pay below:
• Spanish, ASL, French Creole & Burmese

This Is More Than a Job. It’s Your Start.

• Training is mandatory and paid. You’ll attend a two-week training course at our corporate office in Indianapolis. No absences are allowed—we invest heavily in your success and need your full commitment.
• This role combines service and precision. You’ll need strong people skills and attention to detail.
• We hire for mindset. If you’re coachable, driven, and ready to grow, we’ll help you build a real career.