Optician

Lexington Medical Center; West Columbia (SC); On-site; USD 32,000 - 52,000; Part time

Benefits offered by this job

Day ONE medical insurance

Dental insurance

403(b) retirement plan match (day one)

Job summary

Lexington Health Eye Care Associates seeks an Optician to help customers choose eyeglasses, lenses, and frames based on prescriptions and personal needs. You will work with ophthalmology staff to receive prescriptions and send them to the laboratory, fit customers, and maintain accurate patient records in the Epic system.

Responsibilities include finishing lenses, adjusting frames, and training new staff when needed.

Qualifications

• High School Diploma or equivalent is required.
• 2 years of experience in an optical setting is required.
• American Board of Opticianry & National Contact Lens Examiners Certification is required.
• General knowledge of medical ethics and confidentiality is expected.

Responsibilities

• Assist customers in selecting eyeglasses, lenses, and frames according to prescriptions and preferences.
• Record patient data accurately and update prescriptions in the Epic system.
• Communicate with ophthalmology and office staff to coordinate care and fulfill orders.
• Perform lens finishing, frame adjustments, and basic repairs to ensure proper fit and satisfaction.
• Explain pricing and insurance benefits to patients and navigate frame and lens options.

Skills

Customer service

Optical experience

Communication

Education

High School Diploma or Equivalent

Tools

Epic

Job description

Select how often (in days) to receive an alert:

Lex Health Eye Care Associates
PRN
AM Shift
Part-Time

Lexington Health is a comprehensive network of care that includes six community medical and urgent care centers, nearly 80 physician practices, more than 9,000 health care professionals and Lexington Medical Center, a 607-bedteachinghospital in West Columbia, South Carolina. It was selected by Modern Healthcare as one of the Best Places to Work in Healthcareand was first in the state to achieve Magnet with Distinctionstatus for excellence in nursing care. Consistently ranked as bestin the Columbia Metroarea by U.S. News & World Report, Lexington Healthdelivers more than 4,000babies each year, performs more than 34,000surgeries annually and isthe region's third largest employer.

Lexington Health also includes an accredited Cancer Center of Excellence, the state’s first HeartCARE Center, the largest skilled nursing facility in the Carolinas, and an Alzheimer’s care center.Its postgraduate medical education programs include family medicine and transitional year residencies, as well as an informatics fellowship.

Job Summary

The Optician is responsible for helping customers achieve the right type of eyeglasses, lens shape or contact lenses in accordance with their eyesight or eye conditions. Their duties include communicating with other eye care professionals to receive prescriptions and send them to a laboratory, providing customers with sample frames to fit their prescriptions, finishing lenses, and maintaining accurate customer data regarding their current or updated prescriptions. Works under the direction of the clinical provider (Ophthalmologist) and office manager.

Minimum Qualifications

Minimum Education: High School Diploma or Equivalent
Minimum Years of Experience: 2 years of experience in an optical setting
Substitutable Education & Experience (Optional): None.
Required Certifications/Licensure: American Board of Opticianry & National Contact Lens Examiners Certification
Required Training: General knowledge of medical ethics and confidentiality;

Successful completion of the basic LMC competency assessment for Opticians within probationary period or any extension thereof

Essential Functions

• Works in a cooperative manner that is consistent with LMC’s Service Expectations policy.
• Participates in activities related to patient care.
• Records patient data and observations relevant to patients needs and in accordance with credentials.
• Recognizes need for safety measure and takes appropriate action to prevent injury.
• Demonstrates ability to provide a comfortable environment of care in accordance with office standards.
• Effectively uses electronic, verbal, non-verbal, written, and interpersonal communication skills in a clear and concise manner to ensure appropriate understanding and response and demonstrates open communication with co-workers.
• Abides by LMC’s Code of Conduct, accepts work assignments readily, and adheres to dress code and maintains personal hygiene and cleanliness appropriate to contact with patients, visitors and coworkers, supports and participates actively in change processes/performance improvement activities by willingly adopting new methods.
• Provides safety measures in accordance with office standards.
• Uses time and supplies/equipment in an efficient and effective manner.
• Demonstrates ability to coordinate multiple tasks.
• Completes assigned tasks within specified time frame.
• Prioritizes workload to best meet both patient and clinic needs.
• Willing to orient and train new employees as asked.
• Enters pertinent information into Epic and any other retail POS systems as needed.
• Verifies that all information in the patient chart is correctly entered and associated; and initiates appropriate action when necessary.
• Demonstrates knowledge and effective use of medical terminology.

Duties & Responsibilities

• Maintains established stock levels of clerical supplies.
• Restock and maintain rooms with supplies needed for patient care and retail.
• Use prescription information from the doctor and the patient’s preferences, face shape and other factors to help select the appropriate pair of eyeglasses, frames and lenses.
• Give product recommendations to patients based on their vision needs and lifestyle, such as frame construction, lens material and lens coatings.
• Effectively and accurately explain pricing and insurance benefits to patients.
• Accurately navigate different databases to place orders for frames and lenses.
• Take accurate measurements of each patient’s face and optical details to ensure a comfortable and proper fit before ordering frames.
• Adjust new frames using optical tools or pliers to get a closer and more accurate fit on the patient’s face when the patient has problems with comfort or poor vision.
• Perform cutting, polishing, and grinding lenses per prescription for finishing eyewear.
• Perform adjustments and/or repairs on damaged frames.
• Instruct patients on how to use contact lenses by showing them how to clean the lenses, insert them, remove them easily and properly care for contact lenses.
• Maintain a clean and visually appealing daily optical display by organizing the stock of eyeglasses, sunglasses and accessories.
• Complete additional office tasks regularly such as preparing paperwork for patient insurance payments, ordering inventory and tracking orders in the system.
• Performs other optical assistance such as preparation and maintenance of optical shop, patient interviews, chaperoning and assisting patients as needed, implementing prescription orders and interacting with ophthalmology.
• Maintains required certifications, completes yearly safety training and mandatory classes and clinical competences assessments, and complies with annual employee health requirements.
• Performs all other duties as assigned.

We are committed to offering quality, cost-effective benefits choices for our employees and their families:

• Day ONE medical, dental and life insurance benefits
• Health care and dependent care flexible spending accounts (FSAs)
• Employees are eligible for enrollment into the 403(b) match plan day one. LHI matches dollar for dollar up to 6%.
• Employer paid life insurance – equal to 1x salary
• Employee may elect supplemental life insurance with low cost premiums up to 3x salary
• Adoption assistance
• LHI provides its full-time employees employer paid short-term disability and long-term disability coverage after 90 days of eligible employment
• Student loan forgiveness

Equal Opportunity Employer
It is the policy of Lexington Health to provide equal opportunity of employment for all individuals, and to remain compliant with applicable state and federal laws and regulations. Lexington Health strives to provide a discrimination-free environment, and to recruit, select, on-board, and employ all employees without regard to race, color, religion, sex, age, disability, national origin, veteran status or pregnancy, childbirth, or related medical conditions, including but not limited to, lactation. Lexington Health endeavors to upgrade and promote employees from within the hospital where possible and consistent with the employee’s desires and abilities and the hospital’s needs.