Optician

EssilorLuxottica; Huntingdon Valley (PA); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off

Job summary

Vision Associates, part of EssilorLuxottica, is seeking an Optical Associate to deliver premier eyewear experiences. You will fit eyewear, take precise measurements, and help patients select the right products while maintaining high service standards.

Join a team that values technical proficiency, patient education, and collaboration with doctors and staff to ensure exceptional eye-care experiences for every patient.

Qualifications

• High School graduate or equivalent.
• Active state optical licensure; must maintain license.
• Strong customer service: communicator, listener, and team builder.
• Strong basic math skills and sales skills.
• Embraces new technology and change.

Responsibilities

• Custom fits glasses and accurately places prescription in lenses.
• Lead in optical acumen; provide a voice for peers.
• Take and record measurements; ensure eyewear meets standards and patient needs.
• Ask open questions to understand patient needs and priorities.
• Assist peers with complex product needs and prescriptions.
• Proactively identify issues and develop long-term solutions with management.
• Multitask and manage time with competing priorities.
• Operate the point-of-sale system with accuracy.
• Commit to delivery dates and seek patient referrals.
• Take ownership to achieve individual and team goals.
• Present, celebrate, and educate at dispense.
• Maintain a clean, organized dispensary and protect assets.
• Collaborate with doctors and staff for high-quality patient care.
• Report safety opportunities and practice safe work habits.
• Demonstrate a can-do spirit and drive for continual learning.
• Follow policies on discounts, promotions, and inventory.
• Work weekends and evenings as needed by location.
• Maintain attendance and time-keeping; follow company policies.
• Foster positive relationships with the practice; raise concerns promptly.
• Maintain professional dress and appearance.
• Perform other duties as assigned.

Tools

POS system

Electronic health records

Patient records software

Job description

Vision Associates is the nation’s leading optical dispensary management & consulting company. Our mission is provide the highest level of service and integrity. Our extensive background in the optical industry enables us to provide solutions that promote growth and profitability. In partnership with our clients', our foremost objective is to deliver complete and comprehensive service that reflects our commitment to eye care excellence.

Everyday we feel inspired to ignite our passion for patient care. Our people work closely with doctors, learn from complex medical cases, and make a difference in patients' lives. We unleash the power of optical.

Vision Associates is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting‑edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

JOB DESCRIPTION

GENERAL FUNCTION

Provides unsurpassed patient experiences through selection of eyewear, accurate measurements, ordering, and fitting the patient to fulfill all of their eyewear needs. Support establishing the practice as the premier destination for all vision needs within the community.

MAJOR DUTIES and RESPONSIBILITIES

• Custom fits glasses and precisely places prescription in lenses.
• Acts as a leader in optical acumen that provides a voice for peers.
• Takes and records measurements, adjusts or fits eyewear correctly, thorough and exact in details; ensures finished eyewear meets standards and patient requirements.
• Explores the needs and priorities of patients by asking open ended questions.
• Assists peers with difficult or complex areas of product needs and prescriptions.
• Anticipates problems; explores underlying reasons for patient issues; strives to develop long‑term solutions to problems and ensures patients are satisfied and expectations are exceeded. Acts quickly for resolution. Partners with management as necessary.
• Possesses the ability to multi-task and manage time with competing priorities.
• Operates the point‑of‑sale system, inputting patient information with accuracy and attention to detail.
• Commits to delivery date and time, seeks feedback and ask for referrals.
• Takes ownership to achieve exceptional results on individual and team goals.
• Presents, celebrates and educates at time of dispense.
• Takes pride in dispensary appearance, shows initiative to keep clean, attractive and organized. Secures and protects company assets within control.
• Effectively collaborate with all doctors and practice staff on a daily basis to ensure high level partnership for patient care
• Informs management of safety opportunities; demonstrates safe work practices.
• Possesses a “can do” spirit and strong drive for results; self‑motivated with a desire for continual learning and improvement.
• Adheres to company policies and procedure, including but not limited to discounting, promotions and inventory management.
• Works weekends and evenings in support of the business needs (varies by location).
• Adheres to attendance and daily time keeping requirements, all company policies and procedures.
• Foster positive working relationships with the practice, communicating any concerns promptly to the Manager.
• Consistently maintains proper dress code.
• Performs other duties as assigned by Manager or as business needs.

BASIC QUALIFICATIONS

• High School graduate or equivalent
• Active state optical licensure; must maintain license
• Strong customer service skills: communicator, listener, and team builder
• Strong basic math skills
• Sales skills
• Embraces new technology and change

PREFERRED QUALIFICATIONS

• Familiarity with technology, such as point‑of‑sale, patient record systems, and other software applications

This posting is for an existing vacancy within our business.Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email [e-mail]

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.