Optical Technician: Virtual Eye Exams & Patient Care

ADP, Inc.; Fort Dodge (IA); On-site; USD 28,000 - 33,000; Full time

Job summary

ADP, Inc. is seeking an Optical Technician to support Digital Optometrics Virtual Eye Exams in a full-time Fort Dodge, IA setting. You will operate diagnostic equipment, assist with pre-testing, and help with virtual visits while accurately entering and billing provider codes.

Responsibilities include patient care, prescription printing, contact lens fittings, and coordinating with billing to ensure compliant revenue capture. A patient-centered approach and HIPAA compliance are essential.

Qualifications

• High school diploma or equivalent required; post-secondary coursework in optometry or medical assisting preferred.
• Experience as optical technician, ophthalmic assistant, or medical assistant in vision care preferred.
• Knowledge of optometric testing procedures and medical billing practices preferred.
• Strong technical skills to operate diagnostic equipment and virtual exam technology.
• Excellent attention to detail with strong data entry and billing accuracy.

Responsibilities

• Operate and maintain diagnostic equipment used in Digital Optometrics virtual eye exams.
• Assist with pre-testing, virtual visits, prescription printing, and contact lens fittings.
• Enter and bill codes for provider visits; ensure compliant revenue capture.
• Coordinate with billing to resolve discrepancies or denials; maintain HIPAA compliance.
• Provide patient education and support during testing, exams, and follow-up steps.
• Assist with front desk or other optical duties as needed.

Skills

Technical skills

Attention to detail

Communication & customer service

Multitasking

Education

High school diploma

Post-secondary coursework in optometry or medical assisting

Tools

Epic EHR

Microsoft Office

Billing systems

Job description

ADP, Inc. is seeking an Optical Technician to support Digital Optometrics Virtual Eye Exams in a full-time Fort Dodge, IA setting. You will operate diagnostic equipment, assist with pre-testing, and help with virtual visits while accurately entering and billing provider codes.

Responsibilities include patient care, prescription printing, contact lens fittings, and coordinating with billing to ensure compliant revenue capture. A patient-centered approach and HIPAA compliance are essential.