Optical Technician- Training Provided!

EyeCare Partners; Tucson (AZ); On-site; USD 30,000 - 45,000; Full time

Job summary

EyeCare Partners is seeking an Optical Technician in Tucson, Arizona. This role focuses on providing a world-class patient experience by maximizing retail sales while supporting medical needs. Responsibilities include dispensing and fitting glasses/contacts, collecting optical measurements, and assisting patients with frame selection. Candidates should have customer interaction skills, preferably with a medical background, and a high school diploma. The role offers a supportive clinical environment with a focus on patient relationships and comprehensive eye care.

Qualifications

• Previous medical office experience preferred; previous ophthalmic experience strongly preferred.
• Minimum of 1 year in a position interacting with customers/patients or equivalent combination of education and experience.
• Favorable result on background check as required by state.
• Must provide proof of identity and right to work in the United States.

Responsibilities

• Execute our Total Patient Experience to build relationships with patients while delivering great medical support.
• Determine patient wants and needs, selling to exceed expectations.
• Assist patients in selecting frames according to style, color, and prescriptions.
• Accurately collect optical measurements.
• Dispense all glasses and/or contact lens orders.

Skills

Customer interaction

Optical measurements

Sales skills

Proficiency in Microsoft Office

Education

High school diploma or GED

Tools

Auto-lensometer

Manual lensometer

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visitwww.eyecare-partners.com.

SUMMARY

An Optical Technician will achieve a world class Total Patient Experience that maximizes retail sales while also supporting the patients’ medical needs. This team member is trained to dispense and fit glasses and contacts, working from the prescriptions written by Optometrists and Ophthalmologists. They connect the patient's needs to the goods and services offered.

LOCATION

4386 N. Oracle, Suite 100

• Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
• Determine patient wants and needs and selling to exceed their expectations
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
• Able to operate the auto-lensometer and manual lensometer
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs
• Can accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt
• Dispense patient orders and repair and adjust patient frames
• Dispense all glasses and/or contact lens orders using current process

QUALIFICATIONS

• Previous medical office experience preferred; previous ophthalmic experience strongly preferred.
• Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
• Favorable result on background check as required by state
• Must be able to provide proof of identity and right to work in the United States

EDUCATION AND/OR EXPERIENCE

• High school diploma or GED required.

LICENSES AND CREDENTIALS

• ABO and NCLE certifications preferred but not required .

SYSTEMS AND TECHNOLOGY

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook

PHYSICAL REQUIREMENTS

• This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus is required 100% of the time. Occasional driving or climbing may also be necessary.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.