Optical Technician / Optician

eyecarecenter, OD, PA; Southern Shores (NC); Presencial; USD 36 000 - 60 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Full Benefits Package - Medical,Vision

401k + Employer Matching

Paid Time Off (PTO) and Paid Holidays

Paid Maternity Leave

Competitive Base Pay

Employee Discounts

Resumo da oferta

EyeCare Partners is seeking an Optical Technician to enhance the Total Patient Experience while supporting patients' medical needs. You will dispense and fit glasses and contacts, working from prescriptions written by Optometrists and Ophthalmologists, and connect patient needs to goods and services offered.

The role involves assisting with frame selection, operating lensometry equipment, and ensuring accurate measurements to deliver precise eyewear and patient satisfaction.

Qualificações

• Previous medical office experience preferred; ophthalmic experience strongly preferred.
• At least 1 year in a role interacting with customers/patients or equivalent education/experience.
• Background check required; must provide proof of identity and right to work in the United States.

Responsabilidades

• Deliver Total Patient Experience and medical support to patients.
• Determine patient needs and upsell to meet expectations.
• Assist patients in selecting frames based on style and facial measurements and prescriptions.
• Operate the auto-lensometer and manual lensometer.
• Educate on lenses, coatings and frames to suit patient needs.
• Take measurements (bridge, eye size, temple length, seg heights, vertex distance, PD, pantoscopic tilt).
• Dispense orders and repair/adjust frames.
• Dispense glasses/contacts using current process.

Conhecimentos

Customer service

Sales experience

Communication skills

Ophthalmic knowledge

Formação académica

High school diploma or GED

ABO/NCLE certifications preferred

Ferramentas

Excel

Word

PowerPoint

Outlook

Descrição da oferta de emprego

• Full Benefits Package - Medical, Vision, Dental and Life Insurance
• 401k + Employer Matching
• Paid Time Off (PTO) and Paid Holidays
• Paid Maternity Leave
• Competitive Base Pay
• Employee Discounts

PERKS

• Full Benefits Package - Medical, Vision, Dental and Life Insurance
• 401k + Employer Matching
• Paid Time Off (PTO) and Paid Holidays
• Paid Maternity Leave
• Competitive Base Pay
• Employee Discounts

SUMMARY

An Optical Technician will achieve a world class Total Patient Experience that maximizes retail sales while also supporting the patients' medical needs. This team member is trained to dispense and fit glasses and contacts, working from the prescriptions written by Optometrists and Ophthalmologists. They connect the patient's needs to the goods and services offered.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
• Determine patient wants and needs and selling to exceed their expectations
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
• Able to operate the auto-lensometer and manual lensometer
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs
• Can accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt
• Dispense patient orders and repair and adjust patient frames
• Dispense all glasses and/or contact lens orders using current process

QUALIFICATIONS

• Previous medical office experience preferred; previous ophthalmic experience strongly preferred.
• Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
• Favorable result on background check as required by stateMust be able to provide proof of identity and right to work in the United States

EDUCATION AND/OR EXPERIENCE

• High school diploma or GED required

LICENSES AND CREDENTIALS

• ABO and NCLE certifications preferred, but not required

SYSTEMS AND TECHNOLOGY

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook

PHYSICAL REQUIREMENTS

• This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus is required 100% of the time. Occasional driving or climbing may also be necessary.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

NOTE: Job descriptions are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.