Optical Technician / Optician

EyeCare Partners LLC; Lebanon (KY); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Benefits package

401k matching

PTO & holidays

Maternity leave

Competitive pay

Employee discounts

Job summary

EyeCare Partners is seeking an Optical Technician to dispense and fit glasses and contacts based on prescriptions from Optometrists and Ophthalmologists. This role focuses on delivering a world-class Total Patient Experience while connecting patient needs to products and services.

You will assist patients in frame selection, operate lensometry equipment, and educate on lens options to meet medical and retail goals. This on-site position emphasizes accuracy and patient care.

Qualifications

• Minimum 1 year of customer/patient interaction.
• Background check may be required by state.
• Proof of identity and right to work in the United States.
• High school diploma or GED required.

Responsibilities

• Engage with patients to deliver the Total Patient Experience.
• Assist patients in selecting frames by style/color and matching prescriptions.
• Operate auto-lensometer and manual lensometer for lens measurements.
• Educate patients on lenses, coatings, and frame options.
• Accurately collect measurements: bridge, eye size, temple length, seg heights, PD, pantoscopic tilt.
• Dispense glasses and contact lens orders; repair and adjust frames.
• Process patient orders and ensure proper documentation.

Skills

Customer service

Sales experience

Frame fitting

Precision measurements

Lensometry

Computer skills

Education

High school diploma or GED

ABO/NCLE certifications preferred

Tools

Auto-lensometer

Manual lensometer

Microsoft Office

Job description

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visitwww.eyecare-partners.com.

PERKS

• Full Benefits Package - Medical, Vision, Dental and Life Insurance
• 401k + Employer Matching
• Paid Time Off (PTO) and Paid Holidays
• Paid Maternity Leave
• Competitive Base Pay
• Employee Discounts

SUMMARY

An Optical Technician will achieve a world class Total Patient Experience that maximizes retail sales while also supporting the patients’ medical needs. This team member is trained to dispense and fit glasses and contacts, working from the prescriptions written by Optometrists and Ophthalmologists. They connect the patient's needs to the goods and services offered.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
• Determine patient wants and needs and selling to exceed their expectations
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
• Able to operate the auto-lensometer and manual lensometer
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs
• Can accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt
• Dispense patient orders and repair and adjust patient frames
• Dispense all glasses and/or contact lens orders using current process

QUALIFICATIONS

• Previous medical office experience preferred; previous ophthalmic experience strongly preferred.
• Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
• Favorable result on background check as required by state
• Must be able to provide proof of identity and right to work in the United States

EDUCATION AND/OR EXPERIENCE

• High school diploma or GED required

LICENSES AND CREDENTIALS

• ABO and NCLE certifications preferred, but not required

SYSTEMS AND TECHNOLOGY

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook

PHYSICAL REQUIREMENTS

• This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus is required 100% of the time. Occasional driving or climbing may also be necessary.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

NOTE: Job descriptions are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.