Optical Technician / Optician

Clarkson Eyecare; Lake Ridge (VA); On-site; USD 23,419 - 31,684; Full time

Benefits offered by this job

Full Benefits Package – Medical, Vision, Dental and Life Insurance

401k with Employer Matching

Paid Time Off (PTO) and Paid Holidays

Paid Maternity Leave

Competitive Base Pay

Employee Discounts

Eyecare Certification Reimbursement

Job summary

Clarkson Eyecare in Virginia is seeking an Optical Technician responsible for delivering a world-class patient experience while maximizing retail sales. This role involves dispensing and fitting glasses and contacts according to prescriptions and connecting patients' needs with offered services.

The ideal candidate will demonstrate strong customer service skills and attention to detail, alongside a minimum of one year in a customer interaction role. A high school diploma or GED is required, and compensation ranges from $17 to $23 per hour.

Qualifications

• Minimum of one year experience interacting with customers/patients.
• Favorable result on required state background check.
• Proof of identity and right to work in the United States.

Responsibilities

• Provide a total patient experience and excellent medical support.
• Assist patients in selecting frames based on style and prescriptions.
• Educate patients on lens and frame options.
• Accurately measure and dispense patient orders.

Skills

Strong customer service skills

Attention to detail

Optical dispensing

Proficient in Microsoft Office

Education

High school diploma or GED

Tools

Auto-lensometer

Manual lensometer

Job description

Pay Range

$17-$23

Perks

• Full Benefits Package – Medical, Vision, Dental and Life Insurance
• 401k with Employer Matching
• Paid Time Off (PTO) and Paid Holidays
• Paid Maternity Leave
• Competitive Base Pay
• Employee Discounts
• Eyecare Certification Reimbursement

Summary

An Optical Technician will achieve a world‑class total patient experience that maximizes retail sales while supporting patients’ medical needs. This team member is trained to dispense and fit glasses and contacts, working from prescriptions written by optometrists and ophthalmologists, and connecting patients’ needs to the goods and services offered.

Location

Work is primarily performed in a standard office or clinical setting. Travel to other locations may be required to carry out essential job duties.

Essential Duties and Responsibilities

• Embrace and execute a total patient experience to build relationships with all patients while delivering excellent medical support.
• Determine patient wants and needs and sell to exceed their expectations.
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions.
• Operate the auto‑lensometer and manual lensometer.
• Educate and recommend specific lenses, lens coatings and frames that suit patient needs.
• Accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance and pantoscopic tilt.
• Dispense patient orders and repair and adjust patient frames.
• Dispense all glasses and/or contact lens orders using current processes.

Qualifications

• Previous medical office experience preferred; previous ophthalmic experience strongly preferred.
• Minimum of one year in a position interacting with customers/patients or equivalent combination of education and experience.
• Favorable result on required state background check.
• Proof of identity and right to work in the United States.

Education and/or Experience

• High school diploma or GED required.

Licenses and Credentials

• ABO and NCLE certifications preferred but not required.

Systems and Technology

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook.

Physical Requirements

This role requires frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential. This role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary.

EEO Statement

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Note

Job descriptions are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.