Optical Supervisor & Team Leader - Elevate Customer Eyewear

Warby Parker; Hopkins (MN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Retirement savings plan (401(k))

Paid sick leave

Employee Stock Purchase Plan

Free eyewear

Job summary

A leading eyewear retail company is seeking an Optical Supervisor in Hopkins, Minnesota. In this role, you will guide the optical team to provide exceptional service while managing daily store operations. Candidates should be licensed opticians with relevant experience, showcasing leadership and excellent communication skills. This position offers a competitive salary along with a comprehensive benefits package including health, vision, and dental insurance, retirement plans, and employee stock purchases.

Qualifications

• 2+ years of experience in eyewear and retail environments, particularly in supervisory roles.
• Ability to explain prescription terminology clearly to customers.
• Energetic and enthusiastic team player who adapts well in a dynamic work setting.

Responsibilities

• Assist customers with their eyewear needs and ensure satisfaction.
• Conduct measurements and adjust eyewear accurately.
• Oversee store operations and staff to maintain high service levels.
• Support and mentor Optician Apprentice Program participants.

Skills

Customer service excellence

Detail orientation

Effective communication

Leadership

Education

Licensed dispensing optician or ABO-certified optician

Job description

A leading eyewear retail company is seeking an Optical Supervisor in Hopkins, Minnesota. In this role, you will guide the optical team to provide exceptional service while managing daily store operations. Candidates should be licensed opticians with relevant experience, showcasing leadership and excellent communication skills. This position offers a competitive salary along with a comprehensive benefits package including health, vision, and dental insurance, retirement plans, and employee stock purchases.