Optical Sales Lead - Customer Experience Champion

Visionworks of America; Springfield (VA); On-site; USD 18,000 - 24,000; Full time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401(k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

And more!

Job summary

Visionworks Sr. Optical Specialist-Lead/Sales Lead is the face of our business, trained in optics and our products, guiding the Visionworks experience to meet eyewear needs in a simple, human and bold way.

The role requires a 12-month optical background or ABO certification, a valid license where required, and responsibilities include achieving daily sales goals, engaging with customers, measuring eyewear, and leading store operations with training and development to ensure Right the First Time

Qualifications

• 12 months optical experience necessary (within Visionworks or other organization) or ABO Certification in lieu of experience
• HS diploma, GED or equivalent related job experience
• Maintain Optician License requirements per state guidelines, as needed (Licensed)

Responsibilities

• Delivers daily sales goals by ensuring the best execution of the Customer/Patient Experience journey
• Engage with patients/customers and recommend products and services that meet their eye care needs
• Measure patients/customers for their eyewear and maintain product/optical knowledge through cont. training and development to ensure eyewear is Right the First Time. May troubleshoot eyewear needs as necessary
• Execute day-to-day operational activities to support the store's financial and customer experience goals including opening and closing the store as needed in LEAD positions only

Education

HS diploma or GED

ABO Certification (in lieu of experience)

Job description

Visionworks Sr. Optical Specialist-Lead/Sales Lead is the face of our business, trained in optics and our products, guiding the Visionworks experience to meet eyewear needs in a simple, human and bold way.

The role requires a 12-month optical background or ABO certification, a valid license where required, and responsibilities include achieving daily sales goals, engaging with customers, measuring eyewear, and leading store operations with training and development to ensure Right the First Time