Optical Sales Dispenser

Kaiser Permanente; Modesto (CA); Presencial; USD 46 000 - 65 000; Tempo integral

Resumo da oferta

Kaiser Permanente in Modesto, CA, is seeking an Optical Dispenser to handle all dispensing and optical activities, including fitting, bench work, and related clerical tasks. The role requires ensuring adherence to prescription requirements and ANSI Z80 standards while coordinating with labs and departments.

You will assist patients with eyewear selection, take facial measurements, enter prescriptions into the system, and ensure accurate dispensing.

Qualificações

• 4 years as an Optical Dispenser (Optician).
• Excellent, demonstrated customer service skills.
• Computer knowledge and ability to enter prescriptions into computerized system and place retail eyeglass orders.
• Contact lens fitting experience preferred.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Must be willing to work in a Labor Management Partnership environment.

Responsabilidades

• Assist patient with selection of eyewear, making such facial measurements and adjustments as are necessary to properly fit glasses to the patient.
• Interviews patient to determine visual needs.
• Interprets refractionists prescription.
• Instructs and counsels patient on proper methods of eyeglass care.
• Enters prescription and sales information into computerized system and performs all other clerical functions required to satisfy patient needs.
• Verifies Optical Benefit coverage.
• Dispenses and adjusts optical product.
• Inspects final product for accuracy in accordance with prescription requirements, original order and ANSI Z80 standards.
• Maintains daily inventory of frames and accessories; performs shop work (cutting, edging, dyeing, mounting).
• Repairs frames as required.
• Completes all required forms.
• Dispensers may repair; solder; check prescriptions; edge; mount and complete eyeglasses for final delivery to patients.
• Dispensers may sell other products or perform other services as deemed necessary by the Employer.
• Recommend to branch manager improvements in sales and service.
• Maintain written and verbal communication with lab as required.
• Will perform customer service and floor coordinating duties.

Conhecimentos

Customer service

Eyewear fitting

Prescription entry

Computer literacy

Reading comprehension

Writing skills

Oral communication

Team collaboration

Formação académica

High School Diploma/GED

Descrição da oferta de emprego

Job Summary

Under general supervision of the optical sales branch manager, is responsible for all dispensing and optical activities. This includes all technical procedures of fitting, necessary bench work and allied optical procedures. Included also will be any necessary clerical functions required to satisfy patient needs which may include acting as liaison between pertinent departments.

Essential Responsibilities

Assists patient with selection of eyewear, making such facial measurements and adjustments as are necessary to properly fit glasses to the patient. Interviews patient to determine visual needs. Interprets refractionists prescription. Instructs and counsels patient on proper methods of eyeglass care. Enters prescription and sales information into computerized system and performs all other clerical functions required to satisfy patient needs. Verifies Optical Benefit coverage. Dispenses and adjusts optical product. Inspects final product for accuracy in accordance with prescription requirements, original order and ANSI Z80 standards. Reconciles patients concerns to their satisfaction. Performs all other dispensing functions consistent with the accepted professional practice as authorized by the California Board of Medical Examiners and organizational policies and practices. Conducts daily inventory of frames and accessories as requires. Perform necessary shop work as required, including but not limited to cutting, edging, dyeing, and mounting of lenses. Repairs frames as required. Completes all required forms. Dispensers may also repair; solder; check out prescriptions; edge; mount and complete eyeglasses for final delivery to patients. Dispensers may sell other products or perform other services as deemed necessary by the Employer. Recommend to branch manger improvements in sales and service. Maintain written and verbal communication with lab as required. Will perform customer service and floor coordinating duties. Performs other related duties as necessary. Supervisory Responsibilities: This job has no supervisory responsibilities. Corporate Compliance Accountability:

Job Summary

Under general supervision of the optical sales branch manager, is responsible for all dispensing and optical activities. This includes all technical procedures of fitting, necessary bench work and allied optical procedures. Included also will be any necessary clerical functions required to satisfy patient needs which may include acting as liaison between pertinent departments.

Essential Responsibilities

Assists patient with selection of eyewear, making such facial measurements and adjustments as are necessary to properly fit glasses to the patient. Interviews patient to determine visual needs. Interprets refractionists prescription. Instructs and counsels patient on proper methods of eyeglass care. Enters prescription and sales information into computerized system and performs all other clerical functions required to satisfy patient needs. Verifies Optical Benefit coverage. Dispenses and adjusts optical product. Inspects final product for accuracy in accordance with prescription requirements, original order and ANSI Z80 standards. Reconciles patients concerns to their satisfaction. Performs all other dispensing functions consistent with the accepted professional practice as authorized by the California Board of Medical Examiners and organizational policies and practices. Conducts daily inventory of frames and accessories as requires. Perform necessary shop work as required, including but not limited to cutting, edging, dyeing, and mounting of lenses. Repairs frames as required. Completes all required forms. Dispensers may also repair; solder; check out prescriptions; edge; mount and complete eyeglasses for final delivery to patients. Dispensers may sell other products or perform other services as deemed necessary by the Employer. Recommend to branch manger improvements in sales and service. Maintain written and verbal communication with lab as required. Will perform customer service and floor coordinating duties. Performs other related duties as necessary. Supervisory Responsibilities: This job has no supervisory responsibilities. Corporate Compliance Accountability:

Grade 25

Basic Qualifications:

4 years as an Optical Dispenser (Optician). Excellent, demonstrated customer service skills. Computer knowledge and ability to enter prescriptions into computerized system and place retail eyeglass orders. Contact lens fitting experience preferred. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Must be willing to work in a Labor Management Partnership environment. Also refer to Position Specifications outlined in the appropriate collective bargaining agreement.

Education

• High School Diploma/GED. 50 mile travel and 25 wpm required.

License, Certification, Registration

• N/A

Preferred Qualifications

Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.

Primary Location: California,Modesto,Modesto Medical Center

Scheduled Weekly Hours: 1

Shift: Day

Workdays: Mon, Tue, Wed, Thu, Fri, Sat,

Working Hours Start: 07:45 AM

Working Hours End: 07:45 PM

Job Schedule: Call-in/On-Call

Job Type: Standard

Worker Location: Onsite

Employee Status: Regular

Employee Group/Union Affiliation: A07-OPT|SEIU|United Healthcare Workers West

Job Level: Individual Contributor

Department: Modesto Hospital - Optical Dispensing-Glasses - 0206

Pay Range: $40.35 - $40.35 / hour

Kaiser Permanente strives to offer a market competitive total rewards package and is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not reflect the full value of our total rewards package. Actual base pay determined at offer will be based on labor market data, internal alignment, and a candidate's years of relevant work experience, education, certifications, skills, and geographic location.

Travel: Yes, 10 % of the Time

Work Setting: Onsite

Worker location must align with Kaiser Permanente's Authorized States policy.

Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.