Optical Sales Associate - Omaha,NE

Shopko; Omaha (NE); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Competitive wages & incentives

401K with Match

Vacation Pay/Personal Day

Volunteer Time Off

Sick Pay

Health & Wellbeing Benefits

Voluntary/Cafeteria Offerings

Employee Assistance Program

On the Job Training & Certification

Teammate Recognition Program

Job summary

Shopko Optical in Omaha, NE is hiring a Full-time Optical Sales Associate. The role focuses on patient service, eyewear selection, and dispensing in a fast-paced optical center.

You will receive on-the-job training with opportunities for certification, comprehensive benefits, and a supportive team dedicated to improving patients’ sight and lives while maintaining Midwestern values.

Qualifications

• High School graduate or equivalent.
• License as required by state.
• Experience in optical dispensing preferred.
• Able to handle multiple customer interactions/phone calls.
• Able to work with prescriptions and frame selections.

Responsibilities

• Provide excellent customer and patient service according to company and Optical Center standards.
• Analyze patient eyewear needs and recommend frames and lenses.
• Order and dispense eyewear accurately and professionally.
• Assist patients with frame repairs and adjustments.
• Assist with contact lenses issues and provider interactions.
• Support Optometrist with case histories and screenings.

Skills

Customer service

Communication

Optical dispensing

Multi-tasking

Education

High School Diploma

Shopko OCE Certification

Tools

Cash register

Optical equipment

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Optical Sales Associate - Omaha, NE

Full Time Technical Omaha, NE, US

Are you looking for an opportunity to provide great customer service and patient care and grow your career? Shopko Optical is seeking a Full-time Optician to join our team in Omaha, NE!

On-the-job training provided, no experience necessary!

It all starts in our centers, where our dedicated team members combine state-of-the-art technology, exceptional eye care, and hometown Midwestern values to deliver high-quality products and services.

As part of this team, you will have the opportunity to build meaningful relationships in the communities we serve through a rewarding career helping improve the sight and lives of our patients.

Enjoy on-the-job training and certification opportunities as well a comprehensive benefits package including medical, dental, and vision plans, 401K with match, and paid time off.

POSITION SUMMARY:

Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab. Process medical billing information. Maintain frame inventory.

Taking Care of our teams who take Care of our Patients

• Competitive Wages & incentives
• 401K with Match
• Vacation Pay/Personal Day
• Volunteer Time Off
• Sick Pay
• Health & Wellbeing Benefits
• Voluntary/Cafeteria Offerings
• Employee Assistance Program
• On the Job Training & Certification
• Teammate Recognition Program

DUTIES AND RESPONSIBILITIES:

CUSTOMER SERVICE

• Provide excellent customer and patient service according to company and Optical Center standards
• Analyze patient eyewear needs
• Recommend specific lenses, lens coatings and frames to satisfy patient needs
• Assist patients in selecting frames according to style and color. Ensure frames are coordinated with facial and eye measurements and optical prescriptions
• Order and dispense eyewear accurately and professionally
• Assist patients with proper frame repairs and adjustments
• Show patients how to insert, remove and care for their contact lenses
• Assist Optometrist with case histories and screenings

BUSINESS AND OPERATIONAL STANDARDS

• Maintain a complete knowledge of third-party plans and claims
• Explain promotions and special lens offerings to patients and customers
• Balance accounts
• Prepare work orders containing specific instructions for Optical Lab
• Process medical billing information
• Ensure proper merchandising of frame inventory

MINIMUM KNOWLEDGE, EXPERIENCE & SKILLS REQUIREMENTS:

• Maintain license as required by State
• High School Graduate or equivalent
• To become Certified, teammate must complete Shopko OCE Certification requirements and calendar modules
• Previous experience in an office and/or optical dispensing is preferred
• Able to handle multiple customer interactions/phone calls at a time
• Able to work with patient eyewear needs including analyzing prescriptions, repairs and adjustments and lifestyle dispensing

ESSENTIAL FUNCTIONS & WORK REQUIREMENTS:

• Ability to effectively communicate at all levels within the organization through written and two-way verbal communication
• Able to read and write at a high school graduate level
• Able to sit or stand for extended periods of time
• Able to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.)
• Ability to lift 10 to 20 pounds
• Ability to see (Near, Distance, Color, and Depth Perception)
• Manual and finger dexterity, as well as hand/arm steadiness
• Ability to grip and hold items
• Good eye and hand coordination
• Able to operate a cash register, various optical equipment and tools
• Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines
• Able to travel independently to support Company objectives and personal development

These statements are intended to describe the general nature and level of work performed by teammates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.