Optical Sales Associate - Licensed

\\GO001W2K039GONDataHRSupervisorHRGeneralistShoptikalRecruitingArt for PageShopko Optical 500 x 100; Piqua (OH); On-site; USD 29,000 - 42,000; Full time

Benefits offered by this job

401K with Match

On the Job Training

Teammate Discounts on eyewear

Volunteer Pay

Sick Pay

Employee Assistance Program

Teammate Recognition Program

Job summary

Shopko Optical in Ontario, OH, is seeking a Full-time Licensed Optical Sales Associate to join our team. You will provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. On-the-job training is provided, no experience necessary.

Responsibilities include assisting with case histories and screenings, processing billing information, and maintaining frame inventory. Competitive wages, benefits, and discounts are offered to teammates.

Qualifications

• High School diploma or equivalent required
• Maintain state license as required
• Complete Shopko OCE Certification modules
• Previous experience in an office or optical dispensing preferred
• Able to handle multiple customer interactions and calls

Responsibilities

• Provide excellent customer and patient service according to standards
• Analyze eyewear needs and recommend lenses, coatings, and frames
• Assist in selecting frames to suit style and measurements
• Order and dispense eyewear accurately and professionally
• Assist with frame repairs and adjustments and contact lens care
• Support Optometrist with case histories and screenings
• Maintain knowledge of third-party plans and claims
• Prepare lab work orders and process medical billing information

Skills

Customer service

Multitasking

Communication

Optical knowledge

Education

High School Graduate or equivalent

State license (as required)

Shopko OCE Certification requirements

Tools

Optical lab equipment

Cash register

Office equipment

Job description

It all starts in our centers, where our dedicated team members combine state-of-the-art technology, exceptional eye care, and hometown Midwestern values to deliver high-quality products and services.

As part of this team, you will have the opportunity to build meaningful relationships in the communities we serve through a rewarding career helping improve the sight and lives of our patients.

Enjoy on-the-job training and certification opportunities.

Shopko Optical is seeking a Full-time Licensed Optical Sales Associate to join our team in Ontario, OH.

On the job training provided, no experience necessary.

Taking Care of our teams who take Care of our Patients

• Competitive Wages & Sales Incentives
• Volunteer Pay
• Sick Pay: Eligible Teammates accrue sick leave per state law
• 401K with Match and vested at 100%
• Employee Assistance Program
• On the Job Training & Certification
• Teammate Recognition Program
• Teammate Discounts on eyewear and contact lenses

POSITION SUMMARY:

Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab. Process medical billing information. Maintain frame inventory.

DUTIES AND RESPONSIBILITIES:

CUSTOMER SERVICE

Provide excellent customer and patient service according to company and Optical Center standards

Analyze patient eyewear needs

Recommend specific lenses, lens coatings and frames to satisfy patient needs

Assist patients in selecting frames according to style and color. Ensure frames are coordinated with facial and eye measurements and optical prescriptions

Order and dispense eyewear accurately and professionally

Assist patients with proper frame repairs and adjustments

Show patients how to insert, remove and care for their contact lenses

Assist Optometrist with case histories and screenings

BUSINESS AND OPERATIONAL STANDARDS

Maintain a complete knowledge of third-party plans and claims

Explain promotions and special lens offerings to patients and customers

Balance accounts

Prepare work orders containing specific instructions for Optical Lab

Process medical billing information

Ensure proper merchandising of frame inventory

MINIMUM KNOWLEDGE, EXPERIENCE & SKILLS REQUIREMENTS:

High School Graduate or equivalent

Maintain license as required by state

To become Certified, teammate must complete Shopko OCE Certification requirements and calendar modules

Previous experience in an office and/or optical dispensing is preferred

Able to handle multiple customer interactions/phone calls at a time

Able to work with patient eyewear needs including analyzing prescriptions, repairs and adjustments and lifestyle dispensing

ESSENTIAL FUNCTIONS & WORK REQUIREMENTS:

Ability to effectively communicate at all levels within the organization through written and two-way verbal communication

Able to read and write at a high school graduate level

Able to sit or stand for extended periods of time

Able to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.)

Ability to lift 10 to 20 pounds

Ability to see (Near, Distance, Color, and Depth Perception)

Manual and finger dexterity, as well as hand/arm steadiness

Ability to grip and hold items

Good eye and hand coordination

Able to operate a cash register, various optical equipment and tools

Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines

Able to travel independently to support Company objectives and personal development

These statements are intended to describe the general nature and level of work performed by teammates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.