Optical Sales Associate: Customer-First Growth

America's Best; Round Rock (TX); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

401k match and stock purchase

Paid sick time

Parental leave

Employee eyewear discount

College scholarship program

Job summary

America's Best is seeking a Sales Associate to deliver an exceptional customer experience while supporting store operations and sales goals. In this role you will help customers select eyewear based on lifestyle and budget, dispense eyeglasses and contacts where allowed, and maintain accurate customer records as part of daily tasks.

Availability on Sundays is required and a High School diploma or equivalent is needed.

Qualifications

• High School Diploma or equivalent required.
• 1+ year retail or customer service experience preferred.
• Versatility in multitasking in a fast-paced environment.

Responsibilities

• Provide excellent customer service while supporting store sales goals.
• Help customers select eyewear based on lifestyle, prescription, and budget.
• Dispense eyeglasses and contact lenses and provide lens training where permitted by state law.
• Educate customers on eyewear and contact lens care.
• Maintain accurate customer and patient records.
• Communicate order status and answer incoming phone calls.
• Keep the store clean, organized, and visually merchandised to brand standards.
• Support inventory control and loss prevention procedures.
• Other duties as assigned.
• In some locations, state laws require certain responsibilities to be performed by individuals with specific licenses or credentials.

Skills

Multi-tasking

Customer service

Retail experience

Adaptability

Education

High School Diploma or equivalent

Job description

America's Best is seeking a Sales Associate to deliver an exceptional customer experience while supporting store operations and sales goals. In this role you will help customers select eyewear based on lifestyle and budget, dispense eyeglasses and contacts where allowed, and maintain accurate customer records as part of daily tasks.

Availability on Sundays is required and a High School diploma or equivalent is needed.