Optical Receptionist — Growth & Patient Experience

Svs Vision, Inc.; Chesterfield Charter Township (MI); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Paid vacation

Personal time off

Monthly bonus

401K

Medical benefits

Dental benefits

Vision benefits

Life insurance

Job summary

SVS Vision is hiring a Receptionist in Chesterfield, MI. You will be the first point of contact for patients, handling calls and in-person inquiries while building relationships and ensuring a positive patient experience from start to finish.

Responsibilities include insurance data management, appointment scheduling, and supporting optical staff. This role offers an energetic environment with opportunities for growth and competitive benefits.

Qualifications

• Professional communication skills.
• Strong attention to detail.
• Adaptable to change.
• Teamwork oriented.
• Possess strong clerical skills.
• Good computer and phone skills.

Responsibilities

• Gathering and updating patients’ insurance records.
• Managing receipts, job entries and other computer functions.
• Close out daily tasks and generate weekly reports.
• Maintain patients’ medical records.
• Handle insurance rejections and patient notifications.
• Schedule appointments and manage the appointment book.
• Ensure smooth flow of the office and support staff.

Skills

Professional communication

Attention to detail

Adaptability

Teamwork

Clerical skills

Computer/phone skills

Job description

SVS Vision is hiring a Receptionist in Chesterfield, MI. You will be the first point of contact for patients, handling calls and in-person inquiries while building relationships and ensuring a positive patient experience from start to finish.

Responsibilities include insurance data management, appointment scheduling, and supporting optical staff. This role offers an energetic environment with opportunities for growth and competitive benefits.