Optical Lab technicians Customer Service and Distribution Associates

VISION RX LAB AMERICA; Cranford (NJ); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Paid time off

401(k) matching

Bonus based on performance

Competitive salary

Health insurance

Job summary

VISION RX LAB AMERICA is seeking an Optical Lab Technician Customer Service and Distribution Associate in Cranford, New Jersey. This role involves performing optical lab functions, providing excellent customer service, and ensuring timely distribution of products. The ideal candidate will have a high school diploma or equivalent, strong customer service skills, and a willingness to learn. Benefits include health insurance, paid time off, and a competitive salary in a dynamic work environment where innovation thrives.

Qualifications

• High school diploma or equivalent; relevant experience in optical lab preferred.
• Strong customer service skills with a friendly and professional demeanor.
• Ability to manage multiple tasks in a fast-paced environment.
• Detail-oriented with excellent problem-solving abilities.

Responsibilities

• Perform optical lab functions including lens edging and finishing.
• Provide outstanding customer service and resolve issues promptly.
• Assist in the distribution of optical products for timely delivery.
• Maintain accurate inventory records and assist in stock management.

Skills

Customer service skills

Attention to detail

Problem-solving

Communication skills

Education

High school diploma or equivalent

Tools

Lab equipment

Optical manufacturing software

Job description

Benefits

• 401(k)
• Employee discounts
• Paid time off
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Health insurance

About the Role

Join VISION RX LAB AMERICA as an Optical Lab Technician Customer Service and Distribution Associate! In this dynamic role, you'll play a crucial part in delivering exceptional service and quality products to our customers while working in a fast-paced environment.

Responsibilities

• Perform optical lab functions including lens edging, mounting, and finishing.
• Provide outstanding customer service by addressing inquiries and resolving issues promptly.
• Assist in the distribution of optical products to ensure timely delivery to clients.
• Maintain accurate inventory records and assist in stock management.
• Collaborate with team members to meet production goals and deadlines.
• Ensure compliance with safety and quality standards in all lab operations.
• Utilize lab equipment and technology effectively for optimal performance.
• Participate in training and development to enhance skills and knowledge in optical technologies.

Requirements

• High school diploma or equivalent; relevant experience in optical lab preferred.
• Strong customer service skills with a friendly and professional demeanor.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Detail-oriented with excellent problem-solving abilities.
• Basic knowledge of optical products and processes is a plus.
• Proficient in using lab equipment and software related to optical manufacturing.
• Strong communication skills, both verbal and written.
• Willingness to learn and adapt to new technologies and processes.

About Us

VISION RX LAB AMERICA has been a trusted name in the optical industry for over 20 years, providing high-quality eyewear solutions to customers across the nation. Our commitment to excellence and innovation has earned us a loyal customer base, while our supportive work environment fosters growth and satisfaction for our employees.