Optical Department Lead: Sales & Service Growth

Sam's Club; Champaign (IL); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Live Better U education benefits

Employee discounts

Health/vision/dental coverage

Job summary

Sam's Club in Champaign, IL is seeking an Optical Associate to support eyewear sales, fittings, and patient education under optometric supervision.

You will perform precise measurements, ensure HIPAA compliance, process orders, and coordinate with labs and optometrists. The role emphasizes high service standards and team development while promoting brand presence in the local community.

Qualifications

• Minimum qualifications include completing 2+ years of college or equivalent, retail/supervisory experience, and ABO certification within 15 months.
• A high school diploma or GED is required (or within 12 months of hire).
• Preferred familiarity with insurance processing and electronic health records.

Responsibilities

• Lead optical department sales growth through customer service and merchandising.
• Perform eyewear measurements, fittings and adjustments under supervision.
• Coordinate with labs and optometrists for order status and corrective actions.
• Ensure HIPAA compliant documentation and secure handling of member data.

Skills

Retail experience

Supervisory experience

Optical knowledge

Education

High school diploma or GED

ABO certification (within 15 months)

Tools

Insurance processing

Electronic health records

Job description

Sam's Club in Champaign, IL is seeking an Optical Associate to support eyewear sales, fittings, and patient education under optometric supervision.

You will perform precise measurements, ensure HIPAA compliance, process orders, and coordinate with labs and optometrists. The role emphasizes high service standards and team development while promoting brand presence in the local community.