Optical Consultant

Affinity Eye Care; Bridgeport (CT); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

401(k) with Match

Vision Discount Program

HSA/FSA

PTO

Paid Holidays

Job summary

AEG is seeking an Optical Consultant to work with Optometrists, supporting patient care and education to ensure exceptional experiences. You will perform preliminary evaluations, conduct patient interviews, schedule referrals, and maintain HIPAA-compliant records.

The role emphasizes teamwork, high-quality communication, and efficient clinic operations. On-site, full-time position with competitive wages and comprehensive benefits; training and career growth are highlighted across the

Qualifications

• Must have High School or GED qualification.
• Strong attention to detail and ability to work under pressure in a fast-paced environment.
• Excellent verbal and written communication skills for collaboration with coworkers and patients.

Responsibilities

• Perform preliminary evaluations prior to exam by the Optometrist (dilation, topicals, diagnostic medications, Optomap, auto refractor, visual acuity).
• Conduct verbal interview with patient before visit to determine medical issues and reasons for visit.
• Schedule referrals with Ophthalmologists and follow-up visits; complete paperwork.
• Record and maintain patient records in compliance with HIPAA and policies.
• Respond to patient inquiries regarding medications and treatments; refer to Optometrist as needed.
• Conduct diagnostic testing with equipment (OCT, Visual Field, Pachymetry, Retinal Camera).
• Document findings in EHR and assist with medical documentation; check CPT codes and billing.

Skills

Attention to detail

Communication

Teamwork

Customer service

Education

High School diploma or GED

Tools

MS Office

Windows

EHR familiarity

Job description

At AEG, we're building something bigger than great eye care, we're creating careers, developing leaders, and making a meaningful difference in the communities we serve.

You'll join a team that:

• Invests in leadership development and internal growth.
• Believes people and performance go hand in hand.
• Values collaboration, authenticity, and continuous learning.
• Celebrates wins, supports challenges, and grows together.

About the role

At AEG, we believe great patient experiences begin with great teams. As an Optical Consultant, you'll work alongside the Optometrists to support all aspects of patient care and education, ensuring that patients receive exceptional care.

• Perform preliminary evaluations of patients prior to exam by the Optometrist, such as dilation, topicals, diagnostic medications, Optomap, auto reflector, visual acuity, etc.
• Performs verbal interview with patient prior to visit with Optometrist to determine medical issues and reasons for their visit to provide details to Optometrist.
• May be required to schedule referral appointments with Ophthalmologists, Diagnostic follow-up visits, and other specialty referrals, and complete paperwork.
• Records and maintains patient records / files in compliance with company, federal, and state policies (HIPAA).
• Responds to patient telephone inquiries regarding medication, treatment, problems referring to the Optometrist as necessary.
• May be required to perform diagnostic testing using specialty equipment (OCT, Visual Field, Pachymetry, Retinal Camera. Etc.).
• Documents medical findings and communication between Optometrist and patient in Electronic Health Records(EHR) and assist with clerical duties related to medical documentation (participating practices only). Checking CPT codes, billings for post op, office visit etc.
• Ensures that maximum schedule utilization occurs through pre-appointment confirmation, daily appointment confirmation, contacting patients from recall listings, contacting no-shows or canceled patients to reschedule.
• Performs contact lens insertion and removal classes (I&R) and manages the contact lens trial inventory, check-in and take contact lens orders in person or by phone.
• Performs end-of-day responsibilities to include opti-schedule wrap-up, end-of-day checklist, etc.
• Cleans and organizes frame boards, displays, mirrors, work bench, office area, maintaining overall cleanliness and visual appeal of the practice.
• May be asked to act as a scribe for the Optometrist or perform refractions.
• Performs other duties within the Practice as requested.

Requirements

• High School or GED qualification.
• Strong attention to the details and ability to work under pressure in fast paced environment.
• PC skills to include MC Office, Windows, and Word Processing.
• Demonstrated ability to work collaboratively in a team environment.
• Excellent verbal and written communication skills to effectively and professionally collaborate with co-workers and patients.

Full Time Employee Benefits

• 401(k) with Match
• Employee Vision Discount Program
• HSA/FSA
• PTO
• Paid Holidays

Physical Demands

• Ability to utilize office equipment
• Prolonged sitting, standing, and walking
• Ability to lift up to 10 lbs

Full Time / Part Time

Full-time

Work Location

On-Site

Base Wage Range

$21.00 - $26.00 per hour

Benefits: 401(k) with Match, Medical/Dental/Life/STD/LTD, Vision Service Plan, Employee Vision Discount, Program HSA/FSA, PTO, Paid Holidays *Benefits applicable to Full Time Employment only*

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