Optical Associate, Non-Certified - Sam's Club

Walmart; Westworth Village (TX); On-site; USD 48,712,000 - 71,635,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Employee discounts

Live Better U education program

Job summary

Walmart Westworth Village is seeking an Optical Associate to stock and merchandise eyewear, manage the Optical area, and assist members with purchasing decisions and lens/frame adjustments.

You will handle orders, verify prescription data, perform final eyewear inspections, and coordinate with labs and optometrists while adhering to HIPAA and company policies.

Qualifications

• High school diploma, GED, or equivalent upon job entry or within 12 months of hire in order to sit for ABO exam.
• Must obtain ABO certification within 15 months of hire or job entry.
• Willingness to register and maintain NPI number as required by state law.
• Must obtain state-required optician licensure within 18 months of hire.
• Must complete all applicable state licensure requirements and obtain licensure within 3 months of completing apprenticeship hours.

Responsibilities

• Maintains merchandise presentation by stocking merchandise and setting up displays.
• Operates cash registers and processes member purchases, returns, and exchanges.
• Educates members on eyewear usage and supports contact lens guidance.
• Performs final inspection of eyewear and orders, and coordinates with labs and optometrists.

Skills

Customer service

Education

High school diploma, GED, or equivalent

Job description

$17.00 - $25.00/hr*Full timeShifts may vary

Position Summary

Maintains merchandise presentation by stocking merchandise, setting up, cleaning, and organizing product displays, removing damaged goods, signing and pricing merchandise appropriately, and securing fragile and high-shrink merchandise. Maintains the sales floor in the Optical area in accordance with company policies and procedures by properly handling claims and returns, zoning the area, arranging and organizing merchandise, and identifying shrink and damages. Receives and stocks merchandise in the Optical area. Organizes and maintains the Optical area by following company procedures, utilizing equipment appropriately, merchandising, and completing paperwork, logs, and other required documentation. As needed, receives, audits and maintains hearing aid inventory and processes sales and refunds through the POS system. Operates hardware (for example, cash registers or related equipment), processes member purchases, and assists in payments, returns, refunds, and exchanges using appropriate procedures for different membership and payment types. Educates members on eyewear usage and care and supports contact lens insertions, removals, and hygiene guidance. Sells Optical products and services by assisting members with purchasing decisions, measuring, adjusting, and repairing frames and lenses, completing eyewear/contact lens orders, and identifying and verifying prescription information. Accurately measures pupillary distance and position of wear for various lens types, including bifocal, trifocal, occupational, and progressive lenses, using manual and digital systems. Performs frame adjustments and repairs and completes final inspection of eyewear prior to dispensing. Troubleshoots member non-adapt issues and communicates with labs and optometrists regarding job status and product updates. Processes optical eyewear and contact lens orders, monitors trial lens inventory, and ensures calibration and cleanliness of optical equipment. Performs final inspection of eyewear, including compound prism verification and troubleshoots non-adapt issues. Communicates with labs and optometrists regarding job status, product updates, and reordering expired lenses. Troubleshoots equipment failure issues and coordinates repairs. As needed and under guidance of the contracted or associate optometrist, completes patient appointments performs pre-testing, and records results. Embraces the utilization of new and existing technology while supporting OD services. Collects payments for doctor/telehealth services. Processes member visits by scheduling and confirming appointments, following company policies, procedures, and applicable state and federal laws. Maintains and files records in compliance with HIPAA and company procedures. Requests, reviews, and processes insurance claims and payments for doctor services where applicable OD services are contracted. Requests, reviews, and processes insurance claims, payments, and chargebacks for eye care materials. Completes assigned virtual and hands-on trainings, including those necessary to acquire and maintain required certification and licensure, as applicable. Develops intermediate knowledge of eye anatomy and diagnostic testing. Participates in internal development opportunities to enhance technical and service capabilities. Where applicable by state regulations, registers with state board for apprenticeship or permit to work within 60 days. Ensures no lapse in registration or certification. Leads and participates in teams by using and sharing resources, information, and tools; determining customer needs and business priorities; coordinating and executing work assignments; providing advice, feedback, and support to ensure timelines and work quality are achieved; and modeling and helping others with how to adapt to change or new challenges. Develops, communicates, and implements processes and practices to meet business needs by collaborating with managers, co-workers, customers, and other business partners; analyzing and applying information from multiple sources; monitoring progress and results; and identifying and addressing improvement opportunities. Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity by explaining, guiding, and demonstrating how to apply these in executing business processes and practices; implementing related action plans; using the Open Door Policy; and assisting management with correcting ethical and compliance issues and problems.

Benefits

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company-paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more

Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J.

The hourly wage range for this position is $17.00 to $25.00* *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Minimum Qualifications

• High school diploma, GED, or equivalent upon job entry or within 12 months of hire in order to sit for American Board of Opticianry (ABO) exam.
• Meet the requirements to work as an Optical associate (for example, minimum age, qualification, registration, certification, and/or licensure when required by the Optical organization and/or by State Boards of Opticianry, as applicable.)
• Must obtain American Board of Opticianry (ABO) certification within 15 months of hire or job entry.
• Willingness and ability to work with Manager to register and maintain own NPI number as required by state law.
• Licensed/Registered States Only: Meets or can satisfy state law requirements to become an apprentice optician and licensed optician.
• Must obtain state-required optician licensure within 18 months of hire or job entry for full-time associates, unless the applicable state licensure requirements mandate additional training hours.
• Must complete all applicable state licensure requirements and obtain optician licensure within 3 months of completing the minimum apprenticeship hours required by the state.

Preferred Qualifications

• Experience working in a health care or retail setting.

Primary Location

6760 WESTWORTH BLVD, WESTWORTH VILLAGE, TX 76114-4002, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.

Explore Our Benefits

Club membershipNo cost to youAs a Sam's Club associate, you're eligible to enjoy a complimentary Sam's Club Membership, which includes access to exclusive pricing, savings events and access to a wide range of products and services, both in-store and online, plus a 10% discount on fresh fruits and veggies.Live Better U100% coveredEarn a degree or in-demand skills certificates with no debt- Walmart covers 100% of tuition and books. Live Better U offers 60+ programs for Associates to pursue their dreams.Clear PathwaysGrow your skillsSam's Club has invested in the next generation of talent through in-house training programs and community-based organizations that cultivate opportunities for everyone.Financial perksEnjoy 401(k) matching and stock purchase plansPaid time offTake a break as needed for vacation, sick leave, holidays, parental leave, and moreComprehensive health benefitsMedical, dental, vision, and wellness programs for you and your familyWellbeing programsAccess mental health resources and assistance programs for life's challengesCareer growth opportunitiesTraining, leadership programs, and clear paths to advanceThat's just the beginning. We offer more perks specificto your work location and role. Learn about our benefits Life at Sam's clubAt Sam's Club, we foster a culture of teamwork, growth, and innovation. Here, associates are empowered to take initiative, solve problems, and contribute to a shared mission of delivering exceptional service and value to our members. We believe in supporting each other like family, creating an environment where everyone's voice is heard and respected.Collaboration is at the core of everything we do. Whether it's working together in the club or brainstorming new ideas in the corporate office. We're committed to your development, offering continuous learning opportunities and celebrating the unique skills each associate brings. At Sam's Club, your work makes an impact every day, and we're excited to have you as part of our community.