Ops Supervisor - Station

FedEx Group

Bemidji (MN)

On-site

USD 34,095 - 52,941

Full time

14 days+

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Job summary

FedEx Group in Bemidji, Minnesota, is hiring a Frontline Supervisor to oversee package sortation and manage daily operations. This full-time position requires staff management, including hiring, training, and performance evaluation. Candidates should have a high school diploma and experience in fast-paced environments. The role promotes FedEx’s Safety Above All Culture, ensuring compliance with policies and quality assurance. Compensation ranges from $24.75 to $38.43 per hour with comprehensive benefits.

Qualifications

Six months of experience in a fast-paced environment or supervisory role.
Proven ability to motivate and inspire a team.
Effective communication skills for various audience levels.

Responsibilities

Champion FedEx's Safety Above All Culture.
Manage staff hiring, training, and performance evaluation.
Ensure safe and efficient package sortation.
Develop and administer company safety strategies.

Skills

Ability to inspire a shared vision and motivate a team

Effective team leadership

Business judgment

Verbal and written communication

Instruction delivery

Numerical data interpretation

Microsoft Office skills

Mentoring and coaching

Education

High school diploma or GED

Bachelor's degree (preferred)

Tools

Microsoft Office

Job description

This is a frontline supervisor position that supports the FedEx Safety Above All Culture and manages specific day-to-day operations and an assigned staff. Responsible for ensuring safe and efficient package sortation through the management of Package Handlers. The Operations Supervisor may also manage administrative employees and functions and ensures administrative processes are compliant with FedEx policies and procedures and governmental regulations.

ESSENTIAL FUNCTIONS

Serves as a champion for FedEx’s Safety Above All Culture and supports all related initiatives
Management responsibilities include, but are not limited to: hiring, terminations, coaching, training, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns and staff productivity
Plans, organizes, staffs, directs and controls specific day-to-day operations
Responsible for assigning and managing employees to ensure the safe and efficient sortation of packages through the facility, minimizing operational cost and maximizing operational quality, including the movement, tracking and administration of trailers (in conjunction with the linehaul department as applicable)
Analyzes operational performance through direct observation, interpretation of reports and collaboration with others. Determines opportunities for improvement of key metrics and executes action plans to achieve results
Leads daily employee and/or planning meetings to ensure workforce communication and understanding of operational updates and daily goals; Includes communication and public speaking to small and large audiences on a regular basis
Participates in the development of and responsible for administering company employee relations strategies, including maintaining the confidentiality of such material and matters
Participates in the development of and responsible for administering company safety strategies and programs
Investigates, resolves and/or escalates customer service issues, as appropriate
Responsible for training new employees regarding job duties and performance expectations and ensuring compliance with FXG policies, procedures and other training requirements, including but not limited to training related to quality assurance, SWAK, hazardous materials, Video Event Data Recorder (VEDR) coaching, and dock safety
Mentors and develops critical skill sets for new and/or less-experienced Operations Supervisors
Adapts quickly to change to meet dynamic business needs; Displays flexibility and appropriate sense of urgency, while leading and engaging employees in a positive and professional manner
Peforms other duties as assigned

Minimum Education

High school diploma or GED required; Bachelor’s degree preferred.
In lieu of experience, certification program or Associate's Degree in related area or 2+ years of college courses towards a degree
Bachelor's Degree (preferred).

Minimum Experience

Six (6) months experience required in the following areas: package handler at FedEx, fast-paced environment (retail, hospitality, fulfillment center, warehouse, dock, or stock room/stock functions), military experience with honorable discharge or supervisory experience.

Knowledge Skills and Abilities

Ability to inspire a shared vision and empower and motivate a team
Demonstrated ability to build professional rapport, effectively lead a team and positively influence diverse groups
Proven ability to apply sound business judgment to establish and accomplish goals
Verbal and written communication skills necessary to communicate with various audience levels and group sizes
Ability to effectively provide employees instruction on process and practice
Ability to read, interpret and draw conclusions from numerical data and written information
Software skills, including use of Microsoft Office software and web-based applications
Ability to maintain a working knowledge of relevant technology-based projects, including various devices and computer-based applications
Ability to mentor, coach and act as a knowledge resource to other employees.

Job Conditions

May need to lift and carry up to 50 pounds
May work in hot or cold temperatures
May work in an environment with loud noise and fumes
Minimal travel required

Preferred Qualifications

Pay Transparency

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire.

Pay

$24.75 / hr - $38.43 / hr

Additional Details

Full Time position for 30 hours per week. Tuesday - Saturday, 3:00am - 9:00am

Benefits

For details on our comprehensive benefits, click here.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recrutmentsupport@fedex.com.

Applicants have rights under Federal Employment Laws