Ops Supervisor Polymer Center

Republic Services

Allentown (Lehigh County)

On-site

USD 85,000 - 105,000

Full time

5 days ago

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Benefits offered by this job

Medical, dental, vision

Disability insurance

Life insurance

EAP

Employee discounts

Retirement plan

ESPP

PTO

Job summary

Republic Services operates polymer processing facilities in the United States. The Operations Supervisor – Polymer Center oversees a diverse team of operators and drivers to ensure safe, efficient production in the Polymer Center while working with managers to achieve budget and quality goals.

The role emphasizes safety, customer experience, and efficient operations, with collaboration across maintenance and quality teams to meet internal and external standards.

Qualifications

Minimum of 1 year of lead or supervisory experience.
Experience directing large staff and coordinating shifts.
Strong communication and collaboration across departments.
Commitment to safety and regulatory compliance.

Responsibilities

Remove unsafe conditions in polymer center operations.
Lead operations staff to execute the manufacturing plan on shift.
Coordinate with Maintenance to keep equipment safe and functional.
Ensure production meets quality specs with Technical & Quality teams.
Lead safety and loss control programs to prevent incidents.
Engage employees to foster safety culture and accountability.
Deliver service meeting customer expectations across the experience.
Resolve unusual service requests, breakdowns and schedule changes.
Communicate effectively with stakeholders during issues.
Represent Republic Services positively to drive customer satisfaction.
Set productivity goals and manage labor hours and disposal costs.
Execute plans to meet or exceed division budgets.
Support product delivery and equipment maintenance.
Build and develop talent, coach for advancement.
Perform other duties as needed.

Skills

Leadership

Safety Compliance

Team Management

Operations Oversight

Problem Solving

Job description

POSITION SUMMARY:

Within a division, the Operations Supervisor –Polymer Center is responsible for supervising the sorting, grinding, washing, and other production activities in a Polymer Center. The Operations Supervisor oversees a team of Lead Operators, Operators, Forklift Operators, Sorters, Drivers, and other equipment operators, who are responsible for the efficient operation of the Polymer Center. The Operations Supervisor works with the Operations Manager and General Manager to implement tactical initiatives to drive functional excellence and budget achievement. The Operations Supervisor ensures adherence to all accident prevention programs and leads operations to ensure compliance with all safety, environmental, operating, regulatory, accounting, ethics and other standards. Responsibilities include the execution and delivery of Safety, Customer Experience, and Efficiency while supporting a culture of employee engagement.

Principle Responsibilities

Works to remove unsafe conditions or situations from the Polymer Center and all related Sorting, Grinding, and Washing activities.
Leads all Operations staff in the execution of the manufacturing plan on their given shift.
Partners with the Maintenance department to ensure all equipment remains in working order and in compliance with safety standards.
Partners with Technical & Quality staff to ensure production meets all internal & external quality specifications.
Oversees effective safety and accident prevention programs to ensure all reasonable actions are taken to prevent accidents and injuries; ensure a safe and productive work environment for all employees; implement and maintain an effective loss control and safety program.
Engages assigned employees in active participation to instill a culture of safety by demonstration of a personal commitment to safe operations and active personal outreach to operational employees.
Provides service to all customers that meets or exceeds customer expectations with regard to the entire customer experience.
Resolves unusual service requests, equipment breakdowns and schedule changes with timely communications to all stakeholders.
Interacts with customers to solve and rectify any issues and improve the overall customer experience.
Serves as a positive representative of the Company to drive customer satisfaction and loyalty to the Company.
Establishes productivity goals where needed; ensure adherence to operating standards; and manage labor hours and disposal expenses per established and agreed plans.
Executes other operational plans to help achieve or exceed the division’s budgeted goals.
Understands, supports and executes product delivery while actively supporting maintenance and the operational role in equipment quality and maintenance.
Creates a collaborative, communicative team environment and drives employee engagement with the Company.
Builds and develops talent on the team, understands employees’ career goals and provides coaching to get employees ready for advancement with the Company.
Performs other job-related duties as needed or assigned.

Preferred Qualifications

Able to direct large staff.
Is process-oriented and results-oriented in setting and pursuing aggressive goals, demonstrating a strong commitment to organizational success and marshaling resources to accomplish goals and objectives.
Demonstrated problem-solving, analytical, critical-thinking and decision-making skills.
Is collaborative; builds and works with teams.
Creative thinker who challenges conventional solutions.
Demonstrates and promotes ethical behavior.
Has strong leadership skills and proven judgment of talent, with an emphasis on hiring and developing high performance teams.

Minimum Qualifications

Minimum of 1 year of lead or supervisory experience.

Rewarding Compensation And Benefits

Eligible employees can elect to participate in:

Comprehensive medical benefits coverage, dental plans and vision coverage.
Health care and dependent care spending accounts.
Short- and long-term disability.
Life insurance and accidental death & dismemberment insurance.
Employee and Family Assistance Program (EAP).
Employee discount programs.
Retirement plan with a generous company match.
Employee Stock Purchase Plan (ESPP).
Paid Time Off (PTO)
Benefits: https://jobs.republicservices.com/us/en/about-us/benefits

EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law. For any concerns relating to Republic Services’ commitment to equal opportunity employment, you may contact the AWARE Line at 1-866-3-AWARE-4.

About The Company

Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world. In 2025, Republic’s total company revenue was $16.6 billion, and adjusted EBITDA was $5.3 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills. Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer. Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 42,000 team members understand that it's not just what we do that matters, but how we do it.

Our Company Values Guide Our Daily Actions

Safe: We protect the livelihoods of our colleagues and communities.
Committed to Serve: We go above and beyond to exceed our customers’ expectations.
Environmentally Responsible: We take action to improve our environment.
Driven: We deliver results in the right way.
Human-Centered: We respect the dignity and unique potential of every person.

We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 5.1 million people in 2024 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods.

STRATEGY

Republic Services’ strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers’ multiple waste streams through a North American footprint of vertically integrated assets.

Recycling and Waste

We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers’ specific needs.

Environmental Solutions

Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need.

Sustainability Innovation

Republic’s recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth.

The Republic Services Polymer Center is the nation’s first integrated plastics recycling facility. These innovative sites process rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America.

Our customers are increasingly looking for decarbonization solutions, and we are leveraging our network of landfills to meet that need. Republic is committed to harnessing landfill gas, a natural byproduct of decomposing waste, and converting it to energy. Republic has partnered with renewable gas developers to construct Renewable Natural Gas (RNG) plants at our landfills, expanding beyond the 77 projects we currently have to make progress towards our goal to beneficially reuse 50% more biogas by 2030 (2017 baseline year).

RECENT RECOGNITION