OPS SENIOR CLERK - 64853822 1

State of Florida; Melbourne (FL); On-site; USD 36,000 - 40,000; Full time

Benefits offered by this job

State of Florida 401(a) plan

Group insurance participation

Workers’ Compensation

Reemployment Assistance

Deferred Compensation

Employee Assistance Program

Job summary

State of Florida, Florida Department of Health in Environmental Health, is seeking an OPS clerical-focused role to support permit applications and fee processing in a health department setting. You will handle inspections scheduling, data entry, and customer inquiries, ensuring accurate records and timely service.

The position emphasizes accuracy, proficiency with computers, and flexible scheduling as emergencies may require working outside normal hours.

Qualifications

• Knowledge of administrative and clerical procedures.
• Experience with data entry and record-keeping.
• Experience in customer service and handling payments.

Responsibilities

• Assist clients with Environmental Health permit applications and renewals.
• Review permit applications for completeness and accuracy.
• Schedule inspections of septic tank systems.
• Maintain Environmental Health files and databases.
• Process fees and provide receipts to customers.
• Answer calls, emails and walk-ins regarding Environmental Health programs.

Skills

Administrative procedures

Customer service

Data entry

Multi-line phone system

Payment processing

Office software

Tools

Microsoft Office

Job description

Salary: $17.51 per hour

Your Specific Responsibilities

• Assists clients with Environmental Health permit applications and operating permit renewals for septic systems.
• Reviews all permit applications/forms for completeness and accuracy.
• Assists clients with scheduling inspections of septic tank systems.
• Researches records and traces documents.
• Maintains Environmental Health files.
• Maintains internal database and filing system.
• Accepts and processes fees for Environmental Health permits and services.
• Provides receipts to customers.
• Completes data entry for applications and fees collected.
• Assist clients via multi-line phone answering, email, and office walk-ins regarding Environmental Health programs.
• Accepts and processes Sanitary Nuisance complaints.
• Operates photocopying machines, calculators, printers, credit card machine, and related equipment.
• Researches historical records pertaining to permit applications.
• Scans and emails permits, inspections, and receipts to clients.
• Assists the public and the department in all other Environmental Health programs as needed.

Required Knowledge, Skills, And Abilities

Knowledge of administrative and clerical procedures; ability to use a personal computer and general office equipment; knowledge of basic filing practices; ability to maintain electronic databases.

Qualifications

Minimum:

• Will be required to work before, during and /or beyond normal work hours or days in the event of an emergency in response to a disaster or threat of disaster, man-made or natural.
• Ability to file for long periods of time.
• Must be proficient in computers, lap tops, Microsoft, and other computer programs.

Preferred

• Experience in customer service and data entry.
• Experience in multi-line telephone systems.
• Experience in accepting and processing payments.

Mission

Florida Department of Health Mission, Vision, and Values:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision

To be the Healthiest State in the Nation.

Values

I nnovation: We search for creative solutions and manage resources wisely.

Collaboration: We use teamwork to achieve common goals & solve problems.

Accountability: We perform with integrity & respect.

Responsiveness: We achieve our mission by serving our customers & engaging our partners.

Excellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work

Florida Department of Health

Environmental Health

2725 Judge Fran Jamieson Way, Suite A116

Viera, FL 32940

The Benefits Of Working For The State Of Florida

Working for the State of Florida is more than a paycheck. As an OPS employee, the benefits below are available:

• State of Florida 401(a) FICA Alternative Plan (mandatory)
• Participation in state group insurance (upon meeting eligibility requirements. Consult with People First and/or the serving HR office)
• Workers’ Compensation (mandatory, if needed)
• Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
• Deferred Compensation (voluntary)
• Employee Assistance Program (voluntary)
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com .

Please Be Advised

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re‑employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.