OPS RECEPTIONIST -37971526

State of Florida; Spring Hill (FL); On-site; USD 17,047 - 24,280; Part time

Benefits offered by this job

State group insurance

401(a) FICA Alternative Plan

Job summary

The State of Florida is seeking an OPS Receptionist at Weeki Wachee Springs State Park in Spring Hill, FL. This part-time role (27 hours weekly) focuses on delivering visitor services and handling administrative tasks, including admissions, fee collection, and information provision to guests.

Applicants must be able to work rotating shifts (nights, weekends, holidays) and undergo background screening. The position is located at Weeki Wachee Springs State Park, Spring Hill, FL.

Qualifications

• Must possess good visitor service and administrative skills.
• Able to work rotating shifts including evenings, weekends and holidays.
• Position is 27 hours per week.
• Background screening may be required.

Responsibilities

• Greet visitors at park entrance and provide information about the park and activities.
• Collect entrance fees and annual passes, operate POS and reconcile revenues.
• Attend admissions gate and assist in parking management as needed.
• Provide courteous service and respond to inquiries, in person and on the phone.

Skills

Customer service

Communication

Cash handling

Administrative skills

Visitor information

Tools

Point of Sale system

Credit card terminals

Job description

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The State Personnel System is an E-Verify employer. For more information click on ourE-Verify Website .

Requisition No:880817

Working Title: OPS RECEPTIONIST -37971526

This position is located in Spring Hill, FL

Multiple vacancies may be filled from this posting

Position Overview and Responsibilities:

Weeki Wachee Springs State Park is looking for a self-motivated park service professional to fill an OPS Receptionist position, providing visitor services and administration, The applicant must possess good visitor service and administrative skills. The applicant must be able to work rotating shifts, including evenings, weekends, and holidays. This position is 27hours per week.

DUTIES AND RESPONSIBILITIES:

Compliance with the processing requirements of Chapter 215.422, F.S. is mandatory. Persistent failure to comply with this section by any agency of the state shall constitute good cause for discharge of employees duly found responsible, or predominantly responsible, for failure to comply.

The employee's primary function is to provide excellent customer service as the first point of contact on entering the Florida State Park.

Responsible for greeting visitors at the park entrance and providing information pertaining to the park and surrounding areas. Inform visitors of the park's features as well as any current and upcoming park activities and events. Collects fees for park entrance and annual passes. Operate a Point of Sale computer system; accurately collect, report and reconcile revenues received. Attend the admissions gate to collect entry tickets and assist in parking lot traffic management, which may require standing for extended periods of time.

OTHER –

Performs other related duties as required.

Knowledge, Skills, and Abilities:

Ability to follow verbal and written instructions; communicate effectively verbally and in writing; establish and maintain effective working relationships with others; accurately prepare reports; collect fees; operate point of sale cash register and credit card terminals; deal with visitor inquiries in a tactful, efficient and courteous manner, both in person and on the phone; understand and apply rules, directives, policies, laws and regulations; Ability to work rotating schedule including nights, weekends and holidays. Skill in using two-way radio communication system. Knowledge and ability to maintain facilities and equipment. Knowledge of arithmetic and good public relations. Ability to successfully complete background screening.

Minimum Qualifications:

Driver’s License

Position of Special Trust Requirement:

This position is designated as a Position of Special Trust in accordance with DEP Directive 422, Positions of Special Trust or Responsibility. Successful completion of background screening will be required for this position.

Pay:

$15 per hour

Our Organization and Mission:

The Florida Department of Environmental Protection (DEP) is the state’s leading agency for environmental management and stewardship - protecting our air, water and land. The vision of DEP is to advance Florida’s position as a world leader in protecting natural resources while growing the state’s economy. DEP encourages its leaders to constantly innovate and seek efficiencies. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience quickly.

Where You Will Work:

Weeki Wachee Springs State Park

6131 Commercial Way

Spring Hill, FL 34606

Approximately one hour north of Tampa, Weeki Wachee is perhaps the best-known symbol of the yesteryear of Florida tourism. Iconic mermaids perform in pure aquamarine water that flows from a first-magnitude spring. This Old Florida site is also home to the deepest freshwater cave system in the country

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s benefits package for eligible OPS employees includes:

• Participation in state group insurance(must meet eligibility requirements*).
• State of Florida 401(a) FICA Alternative Plan (tax deferred Retirement Savings Plan, for more information, please visit Corebridge Financial ).

*Seasonal and part-time OPS employees (less than 30 hours on average per week) refer to the links above for detailed eligibility requirements.

Special Notes:

DEP is committed to successfully recruiting and onboarding talented and skilled individuals into its workforce. We recognize the extensive training, experience, and transferable skills that veterans and individuals with disabilities bring to the workforce. Veterans and individuals with disabilities are encouraged to contact our recruiter for guidance and answers to questions through the following email addresses:

An individual with a disability is qualified if he or she satisfies the skills, experience, and other job-related requirements for a position and can perform the essential functions of the position with or without reasonable accommodation.Candidatesrequiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DEP Human Resources (HR) Office at [phone]. DEP requests applicants notify HR in advance to allow sufficient time to provide the accommodation.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Location: SPRING HILL, FL, US, 34606 WEEKI WACHEE, FL, US, 34606

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.