OPS HEALTH SERVICES REPRESENTATIVE - 64953371

My Florida CFO; Bartow, Northern (FL, KY); Hybrid; USD 42,000 - 52,000; Full time

Job summary

Florida Department of Health in Polk County seeks an OPS Health Services Representative to support HIV outreach and education, perform testing, and coordinate referrals. The role involves frontline disease intervention, data collection, and documentation under established protocols.

The incumbent will work in Bartow, FL, engaging with CDC-targeted populations, conducting counseling and testing, and collaborating with the supervision to ensure program success.

Qualifications

• Knowledge of methods of compiling, organizing and analyzing data.
• Ability to conduct fact-finding interviews.
• Ability to conduct health investigations.
• Ability to analyze data.
• Ability to plan, organize and coordinate work activities.
• Ability to prepare records and reports.
• Ability to maintain strict confidentiality.
• Ability to identify community resources.
• Ability to prepare and conduct training programs.
• Ability to communicate effectively.
• Ability to draw blood and take vital signs.
• Ability to establish and maintain effective working relationships with others.

Responsibilities

• Health Services Representative / HIV Outreach position serves as frontline disease interventionist providing education, counseling, and testing, follow up and referral services with CDC reported target populations and in areas frequented by those populations.
• Coordinates HIV / AIDS Outreach activities, including interviewing clients for HIV, Hepatitis and Other Sexually Transmitted Diseases, completing Pre & Post counseling and testing which involves Orasure or Blood draw methods.
• Position distributes prevention materials, including pamphlets / Condoms and provides necessary referrals for substance abuse, domestic violence and medical follow up.
• Provides HIV / AIDS education to community groups, i.e., schools, correctional facilities, substance abuse treatment centers, volunteers and other agencies.
• Prepare and maintain records and written reports as required by the program.
• Performs related work as requested and required by the supervisor.

Skills

HIV outreach

Data collection

Interviews

Health investigations

Communication

Confidentiality

Job description

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OPS HEALTH SERVICES REPRESENTATIVE - 64953371

Date: Sep 17, 2026

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website .

Requisition No:880629

Agency: Department of Health

Working Title: OPS HEALTH SERVICES REPRESENTATIVE - 64953371

Thank you for your interest in career opportunities with the Florida Department of Health in Polk County. If you are looking to establish a successful career in Public Health, you have come to the right place. Many of our innovative and successful health programs are recognized throughout Florida. We hope you decide to join our team! Applicants will be contacted directly if selected for an interview.

The incumbent is part of a global public health organization and is expected to support the Florida Department of Health in Polk County in its missionto protect, promote, and improve the health of all people in Florida through integrated state, county and community effortsand its vision to be theHealthiest Statein the Nation. Furthermore, the incumbent is expected to incorporate the agency values ofInnovation,Collaboration,Accountability,Responsiveness andExcellencein all aspects of their work.

Your Specific Responsibilities:

Health Services Representative / HIV Outreach position serves as frontline disease interventionist providing education, counseling, and testing, follow up and referral services with CDC reported target populations and in areas frequented by those populations Diseases in areas such as bars, street outreach, known street drug locales, and community facilities / centers where high risk individuals may be housed / located. This position will be under the supervision of the Human Services Program Specialist.

Coordinates HIV / AIDS Outreach activities, including interviewing clients for HIV, Hepatitis and Other Sexually Transmitted Diseases, completing Pre & Post counseling and testing which involves Orasure or Blood draw methods. These activities will be directed to those current CDC approved target populations and as directed by the supervisor. Completes necessary paperwork relative to the epidemiological process and activities are to be satisfied utilizing established procedures and protocols, per OSHA, Florida Statues, Department of Health and State of Florida.

Position distributes prevention materials, including pamphlets / Condoms and provides necessary referrals for substance abuse, domestic violence and medical follow up.

Provides HIV / AIDS education to community groups, i.e., schools, correctional facilities, substance abuse treatment centers, volunteers and other agencies.

Prepare and maintain records and written reports as required by the program.

Performs related work as requested and required by the supervisor.

Required Knowledge, Skills, and Abilities:

• Knowledge of methods of compiling, organizing and analyzing data.
• Ability to conduct fact-finding interviews.
• Ability to conduct health investigations.
• Ability to analyze data.
• Ability to plan, organize and coordinate work activities.
• Ability to prepare records and reports.
• Ability to maintain strict confidentiality.
• Ability to identify community resources.
• Ability to prepare and conduct training programs.
• Ability to communicate effectively.
• Ability to draw blood and take vital signs.
• Ability to establish and maintain effective working relationships with others.

Qualifications:

• Valid Driver’s License

Emergency Duty:Incumbent may be required to work before, during and/or beyond normal work hours or days in the event of an emergency. Emergency duty required of the incumbent includes working in special needs or Red Cross shelters, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural.

Confidentiality:Incumbent may have access to records containing Social Security numbers in the performance of their job duties.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be theHealthiestState in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Bartow, FL

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. As an OPS employee, the benefits below are available:

• State of Florida 401(a) FICA Alternative Plan (mandatory)
• Participation in state group insurance (upon meeting eligibility requirements. Consult with People First and/or the serving HR office)
• Workers’ Compensation (mandatory, if needed)
• Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

If there are any problems applying online, please call People First Staffing Administration: [phone].

Service Center hours are Monday through Friday, 8:00 a.m. to 6:00 p.m., ET. TTY users, call [phone].

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.